Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(30,562 Reviews)
Open Ratings Snapshot
Rating breakdown 30,562 reviews
5 Stars
26,160
4 Stars
3,457
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,139 out of 1,331
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Fast and responsive
on February 11, 2025
Posted by: donj13
[This review was collected as part of a promotion.] I was blown away compared to my old s23 ultra this phone is fast and responsive and bootup is quick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on February 11, 2025
Posted by: Seabass
[This review was collected as part of a promotion.] Very good battery the phone is almost weightless. I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI-Powered Pocket Assistant!
on February 11, 2025
Posted by: Nakmuay
[This review was collected as part of a promotion.] Just got my S25 Ultra and it's awesome! Love the sleek design and powerful performance. The AI features are super useful, especially Now Brief. It's like my own little AI assistant, giving me a quick rundown of my day from my calendar, emails, and news, all without unlocking my phone. It even learns what I like and adapts to where I am, like showing flight info at the airport. It's proactive too, reminding me of things before I even think of them. Would be cool if it worked with more apps and let me interact with stuff directly from the feed, but even as is, Now Brief is a game-changer! Definitely my favorite feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First Impression
on February 11, 2025
Posted by: IJMF4Music
[This review was collected as part of a promotion.] For long I was a OnePlus fan. However, I just got my S25 Ultra and I am loving it! Specially the ability to erase things from an image! I had tried it on Pixel and it has a bit more to go. Also, "Now Brief" it's an amazing tool to have to stay organized. I see my self using it daily. The only downside is there are. Lot of apps pre-installed. Wished companies would stop doing this. I think a better way would be to create an intro page in the programing of the phone where it guides users through this and let the user install what's needed. Other than that, I am loving this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong AI phone
on February 11, 2025
Posted by: TeddyKyung
[This review was collected as part of a promotion.] I haven't upgraded my phone over 4 years. Switched from note 10+ to 25 ultra and I'm very happy with my purchase! Phone itself has lighter weight compare to previous ultra models. AI works fast and find things in seconds. I'm still learning how to use AI into my life as well as Galaxy AI and Gemini. We're both learning each other and I'm excited to the changes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on February 11, 2025
Posted by: Samsung90
[This review was collected as part of a promotion.] This phone has a great camera the touch screen is really smooth the sound for music is great this phone is perfect in every category
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has excellent features overall.
on February 11, 2025
Posted by: Themuffinman
[This review was collected as part of a promotion.] I use my device mainly for work and for taking amazing photos of my loved ones and pets with the help of my S25 Ultra. Thanks, Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!!
on February 11, 2025
Posted by: Samsungrocks
[This review was collected as part of a promotion.] I've made several videos with alot of noise in the background from a TV and it can remove the sound perfectly. I've taken pictures and removed items from it and it doesn't flawlessly. I love the flat screen, I had an s 23 ultra so its nice to have a flat screen again and over all a lighter device. I love the now brief bar on how it tells me the weather and articles I'm interested in. I love using all the ai features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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