Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(30,606 Reviews)
Open Ratings Snapshot
Rating breakdown 30,606 reviews
5 Stars
26,199
4 Stars
3,462
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Day 1 Team Samsung!
on September 15, 2025
Posted by: Teetee
[This review was collected as part of a promotion.] I have always had a "galaxy" phone for as long as I can remember! before that I had the red square samsung rant phone growing up! lol I love samsung galaxy phone. I use mine seamlessly with my samsung tvs, watch, samsung chrome laptop and i also use it with my Google hub & my Google nest!
I learn new things i can do with this phone everyday. I loveee GOOGLE AI. its so very useful and informative! I stay upgraded with the newest Samsung phones and I am never disappointed! I love my phone!! could neverrr switch up!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery, and display, galaxy ai it's great
on September 15, 2025
Posted by: Jmichy
[This review was collected as part of a promotion.] My phone full fill all the need that I have the Galaxy AI help me to translate and in my job
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is amazing all the things I do with one device
on September 15, 2025
Posted by: MissClue
[This review was collected as part of a promotion.] With the amazing functions this phone has, I'm allowed to do multiple things, is very little time and the processing time is very good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flagship phone.
on September 15, 2025
Posted by: Kaylun
[This review was collected as part of a promotion.] Galaxy AI.
So, the phone is the peak of modern performance and features. Its everything anyone would want from a phone. The only thing I wish Samsung would adopt, is underscreen front camera. Other cheaper phones do it with 0 issues. Gives us the FULL screen to use. That always blew my mind. Along with a larger battery. If you look at the Redmagic phones as an example. They have a larger battery, faster charging and underscreen camera. If they offered an IP rating I would own one now. They dont because its a Gaming phone with a small fan built in, so they cant get the IP rating.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera is out of this world
on September 15, 2025
Posted by: Tommyo
[This review was collected as part of a promotion.] Still getting use to the phone and everything love the camera it takes amazing pictures and the specs on the phone are amazing also love the stylish pen also.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Only 1 problem
on September 15, 2025
Posted by: Mama12
[This review was collected as part of a promotion.] So it gets stuck on the rotation and you have to shut it down and start back up
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Even faster than the last one
on September 15, 2025
Posted by: Clintb305
[This review was collected as part of a promotion.] So far everything on the phone is amazing. And fast, but my only con is that the s pen is not bluetooth. I kind of missed that featuring hopefully, the next twenty 602 would incorporate that featuring back again
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone and camera
on September 15, 2025
Posted by: NYCtoLongIsland
[This review was collected as part of a promotion.] Phone is great but it does slowdown a lot for some common apps.
Camera is amazing!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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