Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(6,783 Reviews)
Open Ratings Snapshot
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Extremely happy
on June 17, 2025
Posted by: PBandJ
[This review was collected as part of a promotion.] Only had my new phone for a day but I love it. I dropped my old phone(S21 Ultra) and cracked the screen for the second time(first phone I've ever broken btw) and figured it was time for an upgrade. I'm glad I did. This phone is fast. I've not experienced any lag anywhere. Gaming, browsing and shopping are all equally as speedy. And I'm super happy that they went away from the raised screen! The Galaxy AI is super cool too. I love being able to talk to my phone and it do what I ask it to do, like set alarms and timers. All my other devices are Samsung so it's seamless to connect to my tablet, TV and watch. I debated between the S21+ and the Pixel Pro and I'm glad I went the way I did. I definitely wouldn't hesitate to buy again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THE SAMSUNG S25+
on June 17, 2025
Posted by: MOUNTAIN
[This review was collected as part of a promotion.] The Samsung galaxy s25+ works phenomenal. Has ease of access with galaxy Ai. I personally game and stream from phone religiously. I promise you that the Samsung s25+ is a power house when it comes to performance. The camera, along with galaxy Ai, making taking photos effortlessly. Then for the ones who love to edit their photos and videos, the gallery and photo editor can help make your photos look professional! So all in all ideas say it's a pretty amazing phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 17, 2025
Posted by: BastardDef14
[This review was collected as part of a promotion.] I got my new phone a couple weeks ago. I love the new Google AI as it is super helpful with photos, searches, canva, and organization. I am a huge fan of all samsung products as they are made very well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on June 17, 2025
Posted by: STwentyFivePlus
[This review was collected as part of a promotion.] Upgraded from the S22 Ultra, completely worth every penny. Perfect size, runs blazing fast, and lasts the entire day. Galaxy AI introduced the Now Brief which provides helpful insights into how I should conduct my day. AI Select is also incredibly helpful for everyday tasks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Plenty of storage!
on June 16, 2025
Posted by: DankySkull
[This review was collected as part of a promotion.] I haven't tried the Galaxy AI yet. I like the storage amount. I love the size is great for playing games and watching movies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 16, 2025
Posted by: Bert
Verified Purchase:Yes
I like this phone, lots of storage, it's great. Wahoo
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has some great features.
on June 16, 2025
Posted by: Scorpiolover
[This review was collected as part of a promotion.] The galaxy AI is pretty cool I use it all the time to find out everything from how to cook stuff in my air fryer to finding technology tips for DIY on my computer I use my phone for streaming movies and gaming and also for work related things.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
1st and hopefully last
on June 16, 2025
Posted by: Scottsteen
[This review was collected as part of a promotion.] This is THE first time that i've ever actually got a Samsung device to work completely from beginning to end without having to mess with an unnamed search engine , i can't tell you how Awesome! that feeling is. But it's pretty awesome lol
Okay, as far as Galaxy AI goes , I might try that, but my personal opinion is AI. Is not Ready for prime time ,
The camera works great. It's super clear It's easy to use and the sound integrates well the bluetooth receiver on my Pioneer Elite.
I've actually tied it into my desktop computer. So transferring files back-and-forth is pretty seamless, and my PC-Matic antivirus software installed easily the one caveat, I would say, is the software transfer app that you use to transfer from your old phone to your new phone. It doesn't carry over your credentials. All the time. So other than that, I would say, overall, 4.7 out of 5
I suppose, in a way it's kind of like having a new car. I'm truly enjoying this new phone. It's light battery lasts a while. It ties in really well too with my Samsung Galaxy pro watch way better than my other one. So kudos to them for that
Anyway I hope you guys have a nice day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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