Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(5,801 Reviews)
Open Ratings Snapshot
Rating breakdown 5,801 reviews
5 Stars
4,807
4 Stars
819
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product. 
(
93 out of 109
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Samsung S25+
on July 31, 2026
Posted by: Joola1
[This review was collected as part of a promotion.] I chose the Samsung S25+ as my go to phone. It delivers everything I need: internet, documents, pictures, texting and more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Plus is a goated phone and I love this thing!!
on July 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung really nailed it with the S25 Plus. The main thing you notice right out of the box is the display, it’s really bright and vibrant, even outside in full sunlight(unless you have a shiny screen protector lmao😭) The build quality feels super premium, and moving away from curved screen edges makes typing and overall daily use so much better.
​Performance is flawless. I haven't noticed any lag or overheating at all, even during heavy gaming or goin between a bunch of open apps. The battery gets me through a full day without needing a charge most the time, and the camera quality is sharp and color accurate, and super reliable for quick pictures as well.
What really surprised me though is the audio quality and how smooth the overall software feels. The speakers are surprisingly really good sounding for a phone, and navigating around One UI just feels smooth as hell.
I honestly think you get all the features without the extra weight and high price tag of the the ultra version. Great purchase.
PS: Also, the build quality just feels super solid in hand without being bulky or heavy. The flat aluminum frames give it a clean, look that actually feels like a highend flagship device, and it slips into a pocket way easier than most bigger phones do. same with it's little sibling, base s25.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!!!!
on July 29, 2026
Posted by: AmberLovesTech
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25+ because I wanted a phone that could keep up with my busy lifestyle, and it has exceeded my expectations. The display is bright, clear, and perfect for streaming, social media, schoolwork, and handling work-related tasks. The phone runs smoothly, apps open quickly, and the battery lasts well throughout my day.
I also love the camera quality. My photos and videos look sharp, vibrant, and professional without needing much editing. The phone feels sleek and luxurious, but it is still comfortable to hold and easy to use. Samsung’s features make it simple to stay organized, multitask, communicate, and capture special moments. I am extremely happy with my purchase and would recommend the Galaxy S25+ to anyone looking for a powerful, dependable, and stylish smartphone.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 30, 2026
Hey AmberLovesTech, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear how seamlessly you are finding your device to operate during your usage, and that the camera has been such an amazing feature you have enjoyed using every day. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone is great AI use
on July 27, 2026
Posted by: Adamkk
[This review was collected as part of a promotion.] Hi, I like circles it feature it gives me all the media control
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 29, 2026
Hey Adamkk, we appreciate your feedback on your Samsung Galaxy S25+. We love hearing how pleased you are with the addition of Galaxy AI to your experience with your device. We have provided links to resources to help you fully explore and customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is apps load up quickly, response time is good
on July 23, 2026
Posted by: Dimmerion60
[This review was collected as part of a promotion.] My S25+ is a very nice phone overall, has great picture taking and quality , the apps themselves run smoothly , most add ones can create problems when interacting with built in apps!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great battery and durable
on July 23, 2026
Posted by: RA1234
[This review was collected as part of a promotion.] I use my phone for calls, scheduling meetings and appointments, and games ( but they use battery life). I use Galaxy Ai more than I thought I would.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on July 22, 2026
Posted by: Emjayem
[This review was collected as part of a promotion.] The s25+ is an amazing phone that works fast is sleek and has amazing features for example the galaxy ai feature is really nice to use and there is so much more to talk about but I don't have that much time!
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJuly 22, 2026
Hey Emjayem, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are pleased to hear that you are happy with the usage of your device, and that you are finding it fast and easy to use with the addition of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Im use s25 + for me is very good and nice everyth
on July 21, 2026
Posted by: Charpccomputer123123
[This review was collected as part of a promotion.] The camare is excelent for me and the sistem is nice i take picture and thr photos is beautiful im use too samsung Dex this sistem is very nice the Dex is perfet bi view my videos and documents and novies
Yesterday i take pictures the camare for good im use the day and nights
Is clear
When i use for games the phone is runing good
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 22, 2026
Hi there Charpccomputer123123, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear how excellent you are finding your device, and that it so wonderfully aligns to your needs and wants with the camera, and your gaming. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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