Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,783 Reviews)
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
The device has a great camera and it is easy to na
on June 19, 2025
Posted by: eshj333
[This review was collected as part of a promotion.] I doordash with my phone every day. It is my main tool for delivering products to customers. The app uses the phone to navigate to destinations with ease.
I play games on my phone every night to wind down and I have had no issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product hangs. Battery overheats
on June 18, 2025
Posted by: Sheedstall1
[This review was collected as part of a promotion.] Galaxy AI is not as useful
I use this phone to stream movies, videos and dat to day use like phone calls etc.
Value
3
Response from Samsung USBy R&R Team, June 19, 2025
Hi there Sheedstall1, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you, and needing the ability to have comfortable prolonged usage. We have provided a link to a troubleshooting guide to hel;p you with the temperature of your device. We have also shared a link to the Samsung Support Team to help any questions you may have about the usage of features like Galaxy AI. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The S series never disappoints!
on June 18, 2025
Posted by: Jstyle
[This review was collected as part of a promotion.] Every year I trade in my phone for the newer model. You just cannot beat Samsung's trade in promotions. They are too good to pass up. I'm never disappointed. With the integration of AI better every year. It's just a no brainer.
This is a little off topic but with Xbox ultimate you can actually play the latest Xbox games right on your phone. Xbox not required but I would highly recommend a controller.
I'm also really excited for the flip 7 coming out. Depending on the trade in deals I might finally make the jump from S series to the Z Flip. Definitely getting the watch 8 when it launches. So excited for the new releases coming up.
I can't recommend a better phone.
Thanks for reading
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Move from pixel to s25+
on June 18, 2025
Posted by: Remani
[This review was collected as part of a promotion.] The AI built in is really nice. However moving from a Pixel to a Galaxy device was a fairly big shake up with the UI. Transfer from old to new was pretty quick and painless. Best I've seen so far in specific games the quality is superior to other devices I've used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25t has awesome features
on June 18, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] The phone had gray and very fast features
The pictures ate awesome
The charging capability is fast
The battery last for 2 days
The colors they offer are very nice..I have the green
I really love all the features
Especially the newupgraded Ai features
The pictures ate awesome
The charging capability is fast
The battery last for 2 days
The colors they offer are very nice..I have the green
I really love all the features
Especially the newupgraded Ai features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on June 18, 2025
Posted by: APhoneUser
[This review was collected as part of a promotion.] I've enjoyed this phone so far. It definite step up for my previous s21fe. I have not had a chance to use the Galaxy AI features yet but I'm looking forward to learning more about them. The screen is bright and crisp, the phone is very responsive.
Value
5
Written by a customer while visiting Samsung US
Posted by: Danny
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Really love how fast this phone is. The cameras are solid top-tier performers, and the screen is really bright. I'm really enjoying the AI features so far. This was an upgrade from a Galaxy S9 and I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy for Life!
on June 18, 2025
Posted by: Keikace
[This review was collected as part of a promotion.] My go to device for 8 years now. I find myself using AI alot, when we went to Alaska on a cruise and we saw this animal that looks like a badger. Apparently, it was a marmot LOL...
Obviously you cant beat the camera quality and just the ease of use.
I also ended up using the AI for live translation. Our uber driver was from Africa and it helped with commucation when we were on a cruise excursion.
Value
5
Written by a customer while visiting Samsung US