Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,951 Reviews)
Rating breakdown 5,951 reviews
5 Stars
4,915
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
1
Do Not Purchase if you Use Google Maps Timeline
on March 16, 2025
Posted by: Webmo
Expertise:Intermediate
This product has fatal Google Map Timeline issues. Search around online if this is a software product that is important to you. This is a Samsung issue, not a Google issue, and Samsung has shown no interest in solving it. Moreover, Samsung's Smart Switch plays a role in creating this error. I completely regret this purchase and this will be my last Samsung device.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hi there Webmo, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We understand how frustrating it is when you rely on specific software and it is not meeting your expectations. We have provided a link to an article to help you with the app not operating as intended. We have also shared a link to the Samsung Support Team if this experience continues and you would like to discuss this matter further. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Clean smooth phone!
on March 16, 2025
Posted by: Buckkets
[This review was collected as part of a promotion.] Seamless phone. Works for all needs. I use it for work and nothing compares. Love how I can keep it organized.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed.
on March 16, 2025
Posted by: jkdisappointed
Little disappointed. I upgraded a little while ago because I got a good trade in on my old phone. I figured that I would be straight up on the trade. I should have done some research first because I fond out the now I do not have an micro SD card option. I say why would you do that? So I down graded instead. I do not have any better phone now then I use to have and my old phone was 7 years old.
Response from Samsung USBy R&R Team, March 17, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25+. We understand how important specific features of your phone are to you every day. In an effort to help enhance the durability and water resistance of your device, the card slot for the micro SD card has been removed. You can expand the storage capacity of your device if you are finding it insufficient through digital cloud based methods. We have provided a link to the Samsung Support Team if you have any questions about this feature or your Samsung products as a whole. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is definitely a great upgrade.
on March 16, 2025
Posted by: Upgrader
[This review was collected as part of a promotion.] Loving the great battery life and storage, all games also running great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, great upgrade.
on March 16, 2025
Posted by: Freshcookies
[This review was collected as part of a promotion.] Just got it, great seamless action across apps and it is already so much better than my previous phone. It also has an amazing new feature with the audio eraser , making videos more professional. Thank you!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25+ is amazing!
on March 16, 2025
Posted by: AboTarayr
[This review was collected as part of a promotion.] The S25+ is a great phone with many features, and the size is just right for my hand. It's like the perfect phone for me! The Now Brief is very helpful for me to get insight about my day, and the screen to size ratio is getting better and better! I've noticed that the animations are much more smooth and fluid which is nice. The battery is amazing because of the size of the battery itself, and because of the Snapdragon X Elite for Samsung processor.
Mention the "seamless actions across apps," "Now Brief," or "Audio Eraser" features in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S22+ and loving it
on March 16, 2025
Posted by: Sponge
[This review was collected as part of a promotion.] I've been having a great time with this phone, and most of it comes down to the processor and battery life. Everything from installing app updates to games runs smoother and uses way less battery. Also, the oneui 7 update introduces a bunch of cool features like live translation and the audio eraser for videos you've already taken. As always, some things are still half baked, like the now bar integrations and no translations for live captions, but I expect those things to improve with time. Also qi2 compatiblity is very nice to have. Overall, I couldn't be happier with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has what I need
on March 15, 2025
Posted by: TheSamSon
[This review was collected as part of a promotion.] This device is acceptable for me compared to previous generations.
Value
4
Written by a customer while visiting Samsung US