Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,783 Reviews)
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Great phone
on July 2, 2025
Posted by: ShimmyCoco
[This review was collected as part of a promotion.] I am and probably will always be an ANDROID chic. Love my new Samsung phone. It's fast, the pics are awesome and it's quite slim. Love the case. Kinda pricey but that's ok. I will definitely be keeping it a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on July 2, 2025
Posted by: Marat570
[This review was collected as part of a promotion.] This phone is nice but I would be more of a five star if the phone did not have AI. That just sucks and I hate it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on July 2, 2025
Posted by: GeGegemlove
[This review was collected as part of a promotion.] I love everything about this phone. It has so many cool features. Love this new one, tap to transfer. I love the new AI feature. It help me in so many ways I didn't even know I needed.
Value
5
Written by a customer while visiting Samsung US
Posted by: VegasMichelle
from Las Vegas NV
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone! I upgraded from the S20 and I like how it was easy to transfer my data to the new phone and same feel to navigating the phone. I did a trade in and the process went great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra HD screen is amazing
on July 2, 2025
Posted by: DirtyP
[This review was collected as part of a promotion.] I was going to get the base s25 but it only had FHD screen. I'm very pleased with the + due to the higher resolution screen. Definitely noticeable. Also, Galaxy AI/ Samsung AI, helps with re writing messages professionally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 2, 2025
Posted by: Mikethedike
[This review was collected as part of a promotion.] Would recommend this phone to anyone looking to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen quality issues.
on July 2, 2025
Posted by: GALAXY13
[This review was collected as part of a promotion.] I do love that the phone is now including AI. It provide good summaries with all key points. However, the screen quality should be stronger especially with how much they price the phones.
Value
1
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Galaxy13, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear how excited you are about the usage of your Galaxy AI features. We have provided a link to the full device manual to help you with the different display settings. We have also shared a link to the Samsung Support Team if you have additional concerns or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 2, 2025
Posted by: Bravo2025
[This review was collected as part of a promotion.] Love my phone. Its fast, has great intuitive features like the Galaxy AI and is super user friendly.
Value
5
Written by a customer while visiting Samsung US