Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,464 Reviews)
Rating breakdown 5,464 reviews
5 Stars
4,519
4 Stars
762
3 Stars
113
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Easy to use
on May 25, 2026
Posted by: CaptainG
[This review was collected as part of a promotion.] Great functions and very simple to navigate through all applications. Great at updating on its own. Very reliable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on May 25, 2026
Posted by: Mimis76
[This review was collected as part of a promotion.] We absolutely love our phones we've had no issues it was extremely easy to switch from our old phone to this phone the ease of use makes it one of the best features. It pretty much runs itself. Have had no issues with storage whatsoever. I would highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is really fast and take great pictures
on May 25, 2026
Posted by: 92WJB7THEMAN
[This review was collected as part of a promotion.] The galaxy is really a great phone and when I want to use it to do something for my school it really easy for me to use the AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful
on May 25, 2026
Posted by: 2BEFISHING
[This review was collected as part of a promotion.] We I upgraded I chose this product for the AI features as I use it for all things technical. Have been able to do everything I need on this device instead on multiple devices. The next upgrade will be for the same series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S25 Plus
on May 25, 2026
Posted by: WantBetterStuff
[This review was collected as part of a promotion.] I use my Galaxy S25 Plus for doing research on the Internet, reading articles, and visiting my social media sites.
I also use the alarm app constantly to remind me of appointments and when to take medicine.
I thought the built in AI would be helpful, but in my experience it hasn't turned out that way.
Some examples are Samsung Notes and My Files. I use them both constantly. Now when I use it in Notes the AI makes the apps resonsivness very slow. When I am in a Note and select "Search", it takes 2 to 5 seconds before I can enter what I want to search for.
Just like searching in Notes or My Files, it doesn't find words that I know are there. I've tried putting quotes around the term, especially when there is a space in it doesn't matter. Searches in these and other apps is terrible!
I can't tolerate Bixby, Gemini, or even the built in AI. Samsung hasn't told us it's name so I don't know what to call it.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the options on the phone.
on May 25, 2026
Posted by: Shadowmeow31
[This review was collected as part of a promotion.] I use my Samsung for basically everything, photos, gaming, calling family, messaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on May 25, 2026
Posted by: Graciesfun
[This review was collected as part of a promotion.] The new Galaxy AI is very helpful. The photos are vibrant. Helpful search function.
I just love my galaxy s25+.
I just love my galaxy s25+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. It's been taking care of me
on May 25, 2026
Posted by: Buckshot
[This review was collected as part of a promotion.] This phone has been taken care of me for a while. It's been great. Not to much for me to worry about.
I like the new AI that comes with. Keeping me young and learning a lot.
I like the new AI that comes with. Keeping me young and learning a lot.
Value
5
Written by a customer while visiting Samsung US