Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(5,464 Reviews)
Open Ratings Snapshot
Rating breakdown 5,464 reviews
5 Stars
4,519
4 Stars
762
3 Stars
113
2 Stars
33
1 Star
37
86%of customers recommend this product. 
(
169 out of 197
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
This product has great features
on May 25, 2026
Posted by: Preye26
[This review was collected as part of a promotion.] The Galaxy S25 Plus introduces a "multimodal AI assistant" that breaks down barriers between apps. It doesn't just follow commands; it understands text, speech, images, and video to anticipate your needs .
Here are the key features:
· Gemini & Context Awareness: Hold the side button to activate Gemini. You can search for a specific photo in your gallery or add a sports team's entire schedule to your calendar using just one natural voice command .
· Upgraded Circle to Search: Circle any phone number, email, or URL on your screen to call, email, or visit the site instantly. The AI now also suggests your next logical step .
· Now Brief & Now Bar: Get personalized daily "briefings" (weather, energy score, news) on the lock screen via the Now Bar, without unlocking your phone .
· Creative & Productivity Tools:
· Audio Eraser: Removes specific background noises (wind, crowd) from videos .
· Writing & Drawing Assist: Auto-formats notes or turns rough sketches into finished art .
· Privacy & Performance: A Personal Data Engine analyzes your habits directly on your device (secured by Knox Vault) to make AI smarter without compromising privacy. It is powered by a Snapdragon 8 Elite for Galaxy processor .
Are you interested in the camera or battery performance of the S25 Plus as well?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simplistic design
on May 25, 2026
Posted by: Dtip6662
[This review was collected as part of a promotion.] Since replacing my previous phone I've enjoyed the new phone with the very basic layout seeing I don't use it for work. I have become very reliant on it remembering my secured passwords and offering more secured ways of protecting me from scams and fraudulent activities. Also , I lole the way it tells me of potential threats of scam phone calls which have been quite a everyday event.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love samsung phones
on May 25, 2026
Posted by: Johndoe
[This review was collected as part of a promotion.] Never had any other phone but the Samsung galaxy started at 7 now on 25 probably get the 26 in a few months
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy To Navigate
on May 25, 2026
Posted by: Ataylor
[This review was collected as part of a promotion.] This phone is pretty cool. Coolest thing was discovering that while in a phone call, the phone will translate into any language. Gotta love AI!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
almost good
on May 25, 2026
Posted by: ananya
[This review was collected as part of a promotion.] I really like the build quality, design, and back camera of the S25 Plus, and the charging speed and speakers are decent. However, the performance has been disappointing, as the phone runs hot and benchmark scores are low. Over time, the battery life has worsened, the durability hasn't held up, and the front camera is blurry.
I also find the Galaxy Al features to be quite useful for enhancing my daily tasks, however I mostly use gemeni and circle to search I absolutely love the Secure Folder feature for keeping things private, but it's really frustrating that "Circle to Search" no longer works within it.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25+
on May 25, 2026
Posted by: Jane12
[This review was collected as part of a promotion.] I love Samsung! I have a phone, computer, tablet,TV and watch, all from Samsung. Right now, I'm writing about my phone. I use my phone for literally everything: financial matters, buying things, and entertainment (games, movies, reading, audiobooks, music).
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power, Beauty & Performance in One Phone
on May 25, 2026
Posted by: S25Fanatic
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is honestly the best phone I’ve ever owned. The camera quality is incredible — pictures and videos look professional even in low light. The battery lasts all day, the screen is beautiful and super smooth, and the performance is insanely fast.
I also love the AI features and the S Pen functionality, which make everything more convenient for work and everyday life. Samsung really outdid themselves with this phone. Totally worth the upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera, screen, and all around functionality
on May 25, 2026
Posted by: rsmithclan
[This review was collected as part of a promotion.] My Galaxy S25+ is a terrific phone! It has a great camera that takes excellent pictures and videos (unfortunately, it doesn't make me look younger, thinner, or richer).
I am old enough that AI feels too advanced for me, yet, Galaxy AI is a breeze...even for me.
It is a gross understatement to say that apps are plentiful. I have never been limited by the selection, even if I lived to be 100 years old.
The screen is pristine. And on my S25+, it is the perfect size that still fits in my pockets.
It is hard to imagine a better Android phone, but now there is the Galaxy S26Ultra, so...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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