Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,464 Reviews)
Rating breakdown 5,464 reviews
5 Stars
4,519
4 Stars
762
3 Stars
113
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Love me a droid!
on May 24, 2026
Posted by: Droidhead
[This review was collected as part of a promotion.] I am so amazed with this phone and all the awesome updates that come along with it. It really shocked me when I got my own galaxy AI for free for three months! Samsung you have outdone yourself this time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good battery life
on May 24, 2026
Posted by: Jkash1
[This review was collected as part of a promotion.] It's nice not having to plug in this phone several times a day. Even with heavy use it lasts all day. The phone is fast and loaded with features. It has plenty of memory that after a year of use has not slowed it down. The phone is also very durable against rough use and conditions including dirt and water. Jkash
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always a Galaxy Girl
on May 25, 2026
Posted by: Anhi25
[This review was collected as part of a promotion.] I've always had Samsung devices, not just phones. I need a phone that keeps up with my day to day as a Communications director. That means multiple email accounts, all the apps, so many channels of communications. I also direct the marketing department at my company, and I need to be able to pull up files quickly to review and approve.
The speed is great, and every Galaxy device I've had has been amazing, and the upgrade is only because I wanted an upgrade, not because I needed one.
The camera is phenomenal. I always get asked to use my phone for pictures and video, especially from far away.
And the durability is like none other. The amount of times I've dropped this phone is a little embarrassing, but you couldn't tell. You'll be hard pressed to get me to switch.
The speed is great, and every Galaxy device I've had has been amazing, and the upgrade is only because I wanted an upgrade, not because I needed one.
The camera is phenomenal. I always get asked to use my phone for pictures and video, especially from far away.
And the durability is like none other. The amount of times I've dropped this phone is a little embarrassing, but you couldn't tell. You'll be hard pressed to get me to switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works flawlessley
on May 25, 2026
Posted by: Timder
[This review was collected as part of a promotion.] This phone is always up to the task. It helps with everything i ever do. Without problems it functions and completes everything I need it to do. The galaxy os becomes more refined with every update and I will continue to be a galaxy customer with every upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pictures
on May 25, 2026
Posted by: Kim216
[This review was collected as part of a promotion.] It's for personal use. I'm really happy with it. Just don't like how developers can get access to ur items
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Plus is a game changer
on May 25, 2026
Posted by: CanofromPR
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S25 Plus for a while now and it has completely changed how I use my phone. The performance is incredibly smooth whether I am gaming, streaming, or doing schoolwork. Galaxy AI is something else — it helps me write faster, edit photos smarter, and stay organized without even trying. The battery life is outstanding and the display looks amazing for watching videos and playing games. The camera takes sharp, detailed photos even in low light. This phone fits perfectly into my daily life and I would recommend it to anyone looking for a powerful and reliable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 25, 2026
Posted by: GrizLou
[This review was collected as part of a promotion.] All the features the phone already comes with is great. Ive always been a android user and a long time samsung galaxy user. The AI capabilities are amazing and really make the phone get to the next level. For all user whether your new or a pro this phone has it all
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not good freezes
on May 25, 2026
Posted by: Mary1963
[This review was collected as part of a promotion.] Sorry would not get another galaxy slow freezes not good
Value
1
Response from Samsung USBy R&R Team, May 27, 2026
Hello Mary1963, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you resolve your frustrations. We have provided links to troubleshooting guides to help you maximize the speed and help with the freezing you mention experiencing. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US