Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(5,956 Reviews)
Open Ratings Snapshot
Rating breakdown 5,956 reviews
5 Stars
4,920
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Camera operating system, it's wonderful, easy to u
on April 6, 2025
Posted by: Smoke5252
[This review was collected as part of a promotion.] Apps are easy to access. Camera has multiple functions. Love the samsung pass. Phone works wonderful. I've been a Samsung user for years. Just wish some of the debt cards would be supported.
Cash app not supported..
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 25, 2025
Hey Smoke5252, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are so pleased with the features and ease of use of your new phone. We have provided a link to the Samsung Support Team to offer any assistance available to see if any options are available for your access to your cards. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 6, 2025
Posted by: Karma253
[This review was collected as part of a promotion.] Fast, sleek and user friendly
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Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Hey Karma253, we appreciate your feedback on your Samsung Galaxy S25+. We love hearing that you are finding the device to be so user friendly, fast, and to have a great design appearance. We have provided a link to the full device manual to help you discover additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome Phone
on April 6, 2025
Posted by: 1ndonlyrt302
[This review was collected as part of a promotion.] Awesome phone only down side from going from the s20 ultra and not getting the ultra s25 is a definitely miss having the S pen 😢 for writing notes and drawing. Other then this great smooth phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 8, 2025
Hi there 1ndonlyrt302, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how pleased you are with the usage and capabilities of your new device. We do have a 15 day return policy if you are interested in exploring the option of the Galaxy S25 Ultra. We have provided a link to the Samsung Support Team if you have any questions about this process or any of the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The fabulous S25+
on April 6, 2025
Posted by: TexasLady
[This review was collected as part of a promotion.] I love the speed & clarity of this phone. What a vast improvement over my last phone. I was amazed at how fast it was to transfer all my info to this new wonderful S25+. The learning curve for using this phone is virtually nonexistent. Thank you Samsung for making a great phone this tech challenge consumer.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 1, 2025
Hi there TexasLady, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are so pleased with the features of your new device, and finding it such a great improvement from your previous device. We have provided links to articles to help you further explore your device, and answerany questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Keeps getting better
on April 6, 2025
Posted by: Some2do
[This review was collected as part of a promotion.] I just received my samnsung s25+ this week and I am thrilled. It is so smooth and jumps to apps pretty quick. I have not used the camera features yet but did take a couple quick pictures and they look way better than my s22. So far very impressed.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 9, 2025
Hey Some2do, we appreciate your feedback on your Samsung Galaxy S25+. We are ecstatic to hear how thrilled you are with the usage of your new phone, and finding it useful for a range of daily tasks. We have provided a link to an article for reference on the camera features to help you capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team to help offer additional assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Fluid touch sense
on April 5, 2025
Posted by: VEEBEE12
[This review was collected as part of a promotion.] The new S25+ is very fluid in touch and the Galaxy AI is very handy.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 16, 2025
Hi there Veebee12, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how much you are enjoying the resposiveness and fluidity of your device, and finding usage for the features of Galaxy AI. We have provided a link to the Samsung Support Team to offer one on one assistance any time you have questions. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing quality video
on April 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Amazing features and performance overall the best phone Samsung has ever released
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Icecrack, we appreciate your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are so pleased withthe features of your phone, and finding it so amazing for your photos and videos. We have provided a link to the full device manual to help you discover additional features like Galaxy AI, and further expand the camera capabilities of your phone. We have also shared a link to the Samsung Support Team to answer any questions that may come up during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's amazing the galaxy series keeps getting bette
on April 5, 2025
Posted by: Steveo
[This review was collected as part of a promotion.] Every feature is easy to connect to. From wireless to mirror image
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey Steveo, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the features and ease of use of your new device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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