Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,463 Reviews)
Rating breakdown 5,463 reviews
5 Stars
4,519
4 Stars
762
3 Stars
112
2 Stars
33
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Absolutely amazing
on May 14, 2026
Posted by: Mixologist
[This review was collected as part of a promotion.] I've had the S25 for 4 months and everyday I am still finding more features and not 1 of them have disappointed. The Gemini is beyond helpful. I've used it to find where I can buy a shirt I saw someone wearing on the street and edit photos. The dual camera feature came in handy at a concert I attended last week. I was able to record the show AND myself AT THE SAME TIME!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is great
on May 14, 2026
Posted by: Wiffles
[This review was collected as part of a promotion.] I use my phone on daily all day. For work, for games and for streaming and entertainment. I will say the battery life could be better. If im playing games or connected to my car my battery drains so fast. I love the AI on it. AI is my best bud ❤️ I love all the extra features on the phone but my favorite thing is probably the quality of the actual phone. I've dropped it, accidentally ran over it and also dropped it in the pool and I never had to get a replacement. I've had for almost 2 years and so far im satisfied enough not to rush an upgrade.
Value
3
Response from Samsung USBy R&R Team, May 14, 2026
Hey there Wiffles, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are overall pleased with the amazing features and capabilities of your device for both your professional and personal needs. We have provided links to a few troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New upgraded features
on May 14, 2026
Posted by: Jackal1211
[This review was collected as part of a promotion.] The new features and Ai services are a much-needed upgrade. Samsung continues to push technology and other boundaries to be at the top of the market. Samsung for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Rich Vibrant Colors Stand Out.
on May 14, 2026
Posted by: Lenyswan26
[This review was collected as part of a promotion.] This is best Galaxy phone I have ever purchased. I love the rich vibrant colors of the display. The phone is very fast and responsive when I'm browsing the internet. I love Galaxy phones.And I will continue to purchase them, because they get better and better.Thanks Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is absolutely the best device I have ever use
on May 14, 2026
Posted by: Skippy
[This review was collected as part of a promotion.] I love my S25+!! It is super smooth and extremely responsive! It checks all the boxes for the device I need in my day to day life! I really appreciate the way I can customize the OS to exactly what I want using good lock on top of ONE UI! Great job and my deepest appreciation to the the engineers and designers at samsung for creating such a quality product!! Thank you very much!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is Amazing
on May 15, 2026
Posted by: WhatNewAI
[This review was collected as part of a promotion.] For me using Galaxy AI is essential! I often set reminders. Now I can take a Pic of anything and ask my Galaxy AI any questions that I may have. I love it.Technology is only advancing, Galaxy is full steam ahead, I'm ready for it. Everytime there's a new update I CAN'T WAIT to see what's new.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung S25+
on May 15, 2026
Posted by: Jamaal
[This review was collected as part of a promotion.] I am thoroughly impressed with my current device's performance. It has proven to be exceptionally dependable, significantly enhancing daily efficiency. One particular aspect that stands out is its intuitive user interface. The seamless integration of various functionalities truly streamlines everyday tasks. This device has undoubtedly become an indispensable tool.The Galaxy Ai is a remarkably helpful tool for various needs. It provides excellent assistance when tackling complex tasks. Furthermore, it proves invaluable for careful planning and organization. Its capabilities extend to simplifying intricate processes. This AI truly enhances productivity and efficiency. Safe to say my phone is the best I could ask for!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very reliable
on May 15, 2026
Posted by: Galaxy87user
[This review was collected as part of a promotion.] Galaxy s25+ is great! I use it for streaming shows, movies, games, Facebook and YouTube. It's not the best at keeping a charge but that's only when I'm gaming too much. I still need to go in and get better replacement but I've had this device for awhile now. It's super reliable and compared to metro pcs, Virgin mobile and xfinity mobile this one tops best when paired with A T and T.
Value
5
Written by a customer while visiting Samsung US