Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,956 Reviews)
Rating breakdown 5,956 reviews
5 Stars
4,920
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Great phone!
on June 2, 2025
Posted by: Ladytiger
[This review was collected as part of a promotion.] Excellent battery life. I enjoy the new AI features. I can just hit a button talk to the phone and it finds exactly what I need so that I don't have to type a million things. The camera isamazing! The storage is now my new best friend. I don't have to worry about running out of storage. Exactly what I needed thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
There's too many Android updates. Now my not work
on June 2, 2025
Posted by: Abaker0099
[This review was collected as part of a promotion.] I do not use Galaxy AI. I my opinion Google is better b
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
AI hype is silly, effectively useless. Downgrade
on June 2, 2025
Posted by: TiredOfItAll
[This review was collected as part of a promotion.] Charging issues persist on any chargers other than super fast chargers. Galaxy AI is functionally useless for my use cases. Ideally its saving you from opening weather, reminders, alarm, whatever separately but all these things are better served with widgets. I strongly dislike having another button on the lock screen, particulularly one for something I find as useless as the AI featured so prominently. Maybe double the size of the actually useful photo button?
In the year 2025 the phone came preloaded with facebook. Ok boomer. Who uses that spyware/adware anymore?
Camera is a downgrade from S22 Ultra.
Camera is a downgrade from S22 Ultra.
It all feels so soulless, like devs aren't allowed to have an iota of fun & its reflected in the product.
Its 2025 & we're still deploying phones with glass that needs additional 40-80 dollar case to protect it. Why not just make the phone secure in the first place? What lunatic is out there without a cell phone case?
Value
2
Response from Samsung USBy R&R Team, June 9, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We know that your phone is vital to you for a range of daily tasks, and we would love to help you best align the device to your usage preferences. We have provided a link to an article to help you with the different settings and features of your camera. We have also shared a link to the full device manual to help you best align the different settings to your preferences, and the appearance you are seeking. Lastly, we have provided a link to the Samsung Support Team if you ever have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Dex and AI pictures converter are the best.
on June 2, 2025
Posted by: Nelson
[This review was collected as part of a promotion.] I am really enjoying the AI photos converter even some tiny and detailed objects cannot be selected which will make it much better and easier to use.
Dex is my favorite one but it takes time to connect which is not smooth enough for me.
Dex is my favorite one but it takes time to connect which is not smooth enough for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Streaming the dream
on June 2, 2025
Posted by: Hotmessjess
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25+. . It was super easy to learn how to stream for TicTok from my Galaxy. I didn't have to worry about running out of room to save my videos. My galaxy's camera quality is top notch. I love this sleek and classy design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone. Still learning how it works
on June 2, 2025
Posted by: SPhil11
[This review was collected as part of a promotion.] This phone is a great device. I have used AI on it as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has been great. Fast, battery lasts all day
on June 2, 2025
Posted by: BobC21666
[This review was collected as part of a promotion.] I use the phone pretty much all day, and the battery lasts all day. I get signal in spotty areas fine. When I do need to charge it, I have a super fast 2.0 charger, and it charges in no time at all. The galaxy AI feature works pretty well also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 2, 2025
Posted by: Lun828
[This review was collected as part of a promotion.] I use it for everything, stream videos, do homework.
Value
5
Written by a customer while visiting Samsung US