Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,956 Reviews)
Rating breakdown 5,956 reviews
5 Stars
4,920
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
4
So far so good
on June 15, 2025
Posted by: Phoenyx
[This review was collected as part of a promotion.] I haven't had my new phone for long, less than 24 hours so I haven't used much. Basic functions; texting, calls, social media all work well. Streaming is great, I like the larger screen. Charges quickly and battery seems to last a while even with background apps running.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hello there Pheonyx, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you have had such an amazing inital experience with your device. We have provided a link to the full device manual to assist you further withyour exploration and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Everything is great
on June 15, 2025
Posted by: Cviper12344
[This review was collected as part of a promotion.] Everything is wonderful it all works well and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is all that and a bag of chips!
on June 15, 2025
Posted by: TeamSamsung
[This review was collected as part of a promotion.] First of all Galaxy AI is the coolest thing since sliced bread. The functionality of this phone is nothing short of amazing. My pictures come out crisp and clear. Streaming music without out any kind of interruption in speed. The screen size is just enough to watch movies and complete tasks. Overall the Galaxy S25+ was a great purchase and I couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on June 15, 2025
Posted by: MrPositive1
[This review was collected as part of a promotion.] I love this phone. A thousand times better than my previous one. Finally got a galaxy again and it's been over a decade since I've had one! The features are insane, plus it's all that it needed it to be and more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone will satisfy you
on June 15, 2025
Posted by: NutZach
[This review was collected as part of a promotion.] The galaxy Ai is the easiest and smartest Ai thus far to use and learn.
Value
5
Written by a customer while visiting Samsung US
Posted by: Karisa
from Miami, Florida
Expertise:Beginner
Verified Purchase:Yes
Did upgrade from S21+ and there's a big difference, faster and the battery life is so much better. Have longer time to see YouTube and TikTok videos. And it really charges faster with the correct cable. Live my new Samsung Galaxy S25+
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High End Phone and Features
on June 14, 2025
Posted by: John1985
[This review was collected as part of a promotion.] The S25+ does everything I need it to do and then some and does it fast. I can easily use the AI to help find the products I need on job doing repairs on houses and apartments, and the appliances in them. Using the Bixby vision I can find the parts I need without endless searching just trying to find out what the part is called. For instance do you know what the piece is called that screws onto the bottom of a light fixture globe, I didn't spend a hour just trying to figure out a name, and only took 10 seconds to take a pic, and AI to find a matching part of the same material with the part name to boot. And fyi it's called a finial. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hate how updates change everything
on June 14, 2025
Posted by: Nanasbaby1227
[This review was collected as part of a promotion.] Keyboard apps and sll change eith updates
Galaxy AI
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hey there Nanasbaby1227, we appreciate your feedback on your Samsung Galaxy S25+. We completely understand that updates to the software that appear different for your usage can cause frustration as you discover the new features and integrate them in to your usage. We have provided a link to the full device manual to help you align the new settings to your preferences, and another to the Samsung Support Team if any questions come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US