Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,956 Reviews)
Rating breakdown 5,956 reviews
5 Stars
4,920
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
4
S25+ My New Phone In 7yrs!!!!
on June 20, 2025
Posted by: Candy2Bossy
[This review was collected as part of a promotion.] I Like My New Phone I'm Still Learning About It's Features And Everything. I'm A Samsung Galaxy "S25+" Person I Can Admit I Love My Galaxy! I Use My Phone For Personal Matters Call, Text, Emails, Social Media, & Games. Thinking About Using To Start My Journey Of A Content Creator Still Haven't Initiated It Yet ! So Far So Good With My Samsung "Galaxy S25+"!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An impressive leap forward Galaxy S25+
on June 20, 2025
Posted by: Topilot
[This review was collected as part of a promotion.] The Galaxy S25 series feels like the most technologically advanced smartphones available today. On paper, competitors may match its specs, but what truly sets it apart is Galaxy AI and the genuinely smart features you’d expect from a next‑gen device.
My favorite AI tool is the Image Research feature. Whenever I’m shopping, I simply snap a product photo and instantly get a list of sellers, price comparisons, and user reviews—no more tedious web searches. I can’t imagine going back to manually comparing links.
Photo editing is equally impressive. Galaxy AI–powered tools make color corrections and background removal feel like using a professional paid program right on my phone. It’s saved me time on social posts and work presentations alike.
For everyday use, I stream movies and sports on its stunning display. Playback controls are intuitive, and the clarity outshines any phone I’ve tried. At work, I rely on the live transcription and translation feature: I record meetings, and AI not only transcribes multiple languages with near‑perfect accuracy but also summarizes key points. It’s a game‑changer for capturing every detail.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This galaxy s25 has great simple features.
on June 20, 2025
Posted by: Air082
[This review was collected as part of a promotion.] I'm really loving this high tech yet simple device! I never thought I'd be able to figure out how to use my AI but this phone makes an un tech savvy person think she's a pro! The camera is pretty amazing too!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good screen and love the extra storage
on June 19, 2025
Posted by: Mattchoo
[This review was collected as part of a promotion.] Love the extra storage that comes with the 25+ over the base 25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 19, 2025
Posted by: Rooster
[This review was collected as part of a promotion.] Very easy to use and get comfortable with and the galaxy ai make it sobquick and easy-to-use find answers to all your questions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung makes the best EVERYTHING!!
on June 19, 2025
Posted by: HedMunky84
[This review was collected as part of a promotion.] I remember early in the smartphone days I tried different brands, but ultimately I got the Galaxy S2 and never looked back. Samsung is always at the leading Edge of technology. And as a tech geek I know the ins and outs of the tech world. Everything I own is Samsung. They make the best TVs, phones, and now the best NVMe drives that I have in my PC and PS5. I will not even look at another brand because there is no reason to when the specs of Samsung trump all.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kyu Lee
Verified Purchase:Yes
I thought it might be too big, but that was the perfect size. I love the color and camera is excellent.
Written by a customer while visiting Samsung US
Customer Rating
3
Phone was working fine 3 months ago and now the fi
on June 19, 2025
Posted by: Millwill
[This review was collected as part of a promotion.] I only use the phone for normal stuff, nowadays fingerprint recognition is not working. So many apps are not needed.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Hey Millwill, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We completely understand how important your phone is to you, and how frustrating it is when a specific features you use every day is not functioning as intended. We have provided a link to a troubleshooting guide to assist you with this matter of the fingerprint reader at your convenience. We have also provided a link to the Samsung Support Team if this experience continues or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US