Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,957 Reviews)
Rating breakdown 5,957 reviews
5 Stars
4,921
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Love my S25+!
on June 30, 2025
Posted by: BBMinus9
[This review was collected as part of a promotion.] This is the best phone I've ever had! It's perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the product, had battery issues after an up
on June 30, 2025
Posted by: Froto2025
[This review was collected as part of a promotion.] Like the product but had battery issues after update. Fixed after additional update. Love the AI feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung phones
on June 30, 2025
Posted by: Luvcamping25
[This review was collected as part of a promotion.] My S25+ is excellent for my social media, texting and keeping up with the world. Simple to use features, great camera for our outdoor adventures and lots of features for posting those adventures. I love the easy to use side bar to get to my most used apps quickly. The Galaxy AI is great for keeping me up to date on things I like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not my cup of tea
on June 30, 2025
Posted by: Doodlebug38
[This review was collected as part of a promotion.] I personally don't like it as much as I liked my note I miss my pen and I don't know what it is about it I just don't care for it it's not a bad phone it works fine goes fast it's just not my cup of tea
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey Doodlebug38, thank you for your feedback on your Samsung Galaxy S25+. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of devices to align to those preferences. We have provided a link to the complete manual for your device to help you discover additional features, and enhance your experience with your device. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on June 30, 2025
Posted by: Gtk1968
[This review was collected as part of a promotion.] Great phone and camera with all the new AI is great. Zero problems after 3 months. Love samsung health with the galaxy 7 watch with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My 7 th Galaxy
on June 30, 2025
Posted by: AnniES
[This review was collected as part of a promotion.] This one is the best so far. I was going for a smaller phone but I also wanted longer battery life so I got the S25+. I love not having to find a place to charge all day. I just downloaded the GlanceAI app and I can't wait to try all the features. I love the wallpaper and have gotten compliments
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Battery and camera and screen
on June 30, 2025
Posted by: Mrcreeper
[This review was collected as part of a promotion.] This device works great for me battery life is wonderful and it works awesome and camera is good and the screen is a good size for a Samsung device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the camera features.
on June 30, 2025
Posted by: Davejr44
[This review was collected as part of a promotion.] Galaxy ai is awesome. Ask it anything and it finds answers
Value
4
Written by a customer while visiting Samsung US