Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,959 Reviews)
Rating breakdown 5,959 reviews
5 Stars
4,923
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Great Product, Classy, lightweight
on July 7, 2025
Posted by: Poinzy82
[This review was collected as part of a promotion.] This new device has truly impressed me with its performance. The processing speed is remarkably swift, allowing for seamless multitasking and effortless navigation. Furthermore, the battery life is exceptional, providing all-day use without the need for frequent charging. Its lightweight design makes it comfortable to hold and carry around. Finally, the image quality produced by the camera is truly stunning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectly balanced
on July 7, 2025
Posted by: Codershipper
[This review was collected as part of a promotion.] Not quite as large as the ultra but still packs a punch. The cameras not that great too, but again, not lacking much.
Gemini integration with galaxy ai is a blessing for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE Display
on July 7, 2025
Posted by: Gemini0user
[This review was collected as part of a promotion.] The visuals are remarkably clear, and the colors appear vibrant and accurate. Its design is sleek and modern, enhancing the overall aesthetic appeal. Moreover, the screen's responsiveness makes interactions feel smooth and intuitive. We appreciate the attention to detail in creating such an immersive experience. Ultimately, this display is truly a pleasure to behold.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lisa
from Branchburg NJ
Expertise:Intermediate
Verified Purchase:Yes
Love the phone easy to set up, but having trouble with dropped calls.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, July 8, 2025
Hey there Lisa, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the ease of setup of your device, and are finding the features to be useful. We have provided links to a few articles to help you with the dropped calls you mention experiencing. We have also shared a link to the Samsung Support Team if these troubleshooting tips don’t help you resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+ runs really smooth.
on July 7, 2025
Posted by: Ladhi84
[This review was collected as part of a promotion.] Galaxy AI software is very helpful. All the apps runs very fast, the pictures quality is excellent. My kid loves playing games on the Gaming hub, all the fast streams games are very fun and educational.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on July 7, 2025
Posted by: GaryT456
[This review was collected as part of a promotion.] Great battery, camera is amazing, checks all of the boxes. Also, AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, but not Fantastic.
on July 7, 2025
Posted by: RennaisSansa
[This review was collected as part of a promotion.] I have been a fan of Samsung flagship phones- the lucrative Galaxy since the S7 Edge first came out... my last one was the S20- reluctant to give up the external memory capability, but sadly all good things come to an end, and when the S20's battery wasn't holding up as it should, I traded it in and gifted myself this beauty. I gave it 4 stars because I still miss the external memory feature, and quite honestly, I thought the processor would be faster than it has for me. Don't get me wrong- it works well and is fast enough, but for what it advertises, I thought it would be faster. Esthetically, it doesn't say much- which I actually appreciate- it is light, sleek and slender, yet doesn't catch much attention from first sight- which in turn deflects negative attention from envious and malevolent eyes- I am grateful for it modesty. On the inside, however, it's a totally different animal. I love the GalaxyAI! It has been so convenient to access and gain help, insight and/or ideas- especially when cooking, lol! I have fiddled around with it with my photos as well- there is so much to learn, I have barely scratched at the surface. Being I use this for typical things like calls, texts, apps (games/food ordering/shopping, etc.) emails, picture taking or filming, and run a household, I currently don't particularly have much time to really delve into all its capabilities and features, and much less learn to use them all to their full potential- trust me it's a lot! Overall, I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All Around Awesome Phone
on July 7, 2025
Posted by: SamsungUser4Life
[This review was collected as part of a promotion.] I fell in love with the S24+ and didn't think anything could be better, but the 25+ has proven me wrong! It has everything I loved about the 24 but some of the features have been improved and upgraded!! Great job Samsung!!! I am a Samsung user for life!!!
Value
5
Written by a customer while visiting Samsung US