Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,961 Reviews)
Rating breakdown 5,961 reviews
5 Stars
4,925
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
This phone is great for both personal and business
on July 20, 2025
Posted by: NGonzo
[This review was collected as part of a promotion.] The Galaxy S25 Ultra delivers on almost every front where it matters most: long battery life, powerful performance, vivid display, and impressive camera and galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall not bad
on July 20, 2025
Posted by: Jdbigjonson
[This review was collected as part of a promotion.] It took me some time to get used to the galaxy AI part. Overall good phone. Has its bugs like they all do.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi Jdbigjonson, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are pleased to hear that you have been overall happy with the usage of your device. Without knowing what bugs you may be experiencing, we have provided a link to the Samsung Support Team. These experts can offer assistance if you are interested in seeing what options may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely perfect
on July 20, 2025
Posted by: Cat9076
[This review was collected as part of a promotion.] Can not complain about a single thing glaxey ai is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone do not regret
on July 20, 2025
Posted by: Ghezal
[This review was collected as part of a promotion.] Great phone. Screen is great. Fast, meets every need. Happy I purchased hope to have it a long time :) and it has galaxy AI!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One nitpick
on July 20, 2025
Posted by: GrilledCheesecake
[This review was collected as part of a promotion.] This device is a great one, however, my one problem is the lack of a headphone jack. It's been gone from your phones for years, and I'd love to see it come back. Galaxy AI is also amazing, and it's proven useful whether I need a simple question answered or need inspiration for a project.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi there GrilledCheesecake, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are pleased with the usage of your device, and finding Galaxy AI so helpful for your searching needs. If you are a fan of wired headphones, and prefer their usage, the addition of a USB-C to headphone jack adapter will allow you to use the charging port of your device with your favorite headphones. We have provided a link to the Samsung Support Team if you have questions about this feature, or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it, but was hoping the color was brighter
on July 20, 2025
Posted by: RoniPep80
[This review was collected as part of a promotion.] It is a great phone. I upgraded from the s20+. I just wish the color was brighter, like in the pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much to do .learning more everyday
on July 20, 2025
Posted by: Nenepo
[This review was collected as part of a promotion.] I love this phone.ive had for 1 year and still learning all that it can do.ai has helped me so much and kept me on schedule.love the graphics.just found a gaming mode I didn't know I had..technology has gone warp speed on this device..thank you samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with amazing camera
on July 20, 2025
Posted by: Britt1992
[This review was collected as part of a promotion.] I am enjoying using this phone. My previous phone was an S20 which i had for a few years and loved. This is even better. It's easy to set up and use and the quality of photos is amazing.
Value
5
Written by a customer while visiting Samsung US