Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,802 Reviews)
Rating breakdown 5,802 reviews
5 Stars
4,808
4 Stars
819
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
2
Not as good as I thought
on June 5, 2026
Posted by: Justme23
[This review was collected as part of a promotion.] Never used galaxy AI wont try i am not sure about it...............
Value
2
Response from Samsung USBy R&R Team, June 5, 2026
Hi Justme23, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how disappointing it can be when your new device is not aligning to your expectations in functionality or quality. We have provided a link to the complete manual to help you fully explore the capabilities of your device, align the settings to your preferences, and disable any features you are not wanting to integrate in to your usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone as usual from Samsung!
on June 4, 2026
Posted by: MarsWolf
[This review was collected as part of a promotion.] The Samsung Galaxy devices are the best of the best! The settings options allow you to turn this phone into a replica of other devices, unique features that are endless! I was blown away at how many customizable settings there are! And the Galaxy AI is too notch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Connectivity issues
on June 4, 2026
Posted by: Charmcyty
[This review was collected as part of a promotion.] Since acquiring this phone I've had continued connectivity issues.
Value
3
Response from Samsung USBy R&R Team, June 5, 2026
Hey Charmcyty, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know the reliable connection of your device to your carrier is invaluable to your enjoyment and prolonged usage of your device. We have provided links to articles to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new phone. A lot of new features to lea
on June 4, 2026
Posted by: SteveJB
[This review was collected as part of a promotion.] Love my new s25+. Use it multiple times per day. Listen to music, connect with friends using various apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung devices
on June 4, 2026
Posted by: MCRing
[This review was collected as part of a promotion.] Samsung phone
Samsung tablet
Samsung accessories
Samsung chargers
Samsung gift cards
Samsung tablet
Samsung accessories
Samsung chargers
Samsung gift cards
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has lasted me since the very start.
on June 4, 2026
Posted by: Rfern03
[This review was collected as part of a promotion.] I enjoy the AI feature on the device and the battery life. It is function well even after couple years of usage. I like the merge with Google and it will only offer better quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxies a1 is a fantastic phone love the features
on June 4, 2026
Posted by: LoveWins14
[This review was collected as part of a promotion.] A1 Galaxy great fantastic phone love ❤️ it this is a great phone 📱 can't wait for the next one 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Handy Held hand Computer!
on June 4, 2026
Posted by: Deedee308
[This review was collected as part of a promotion.] I Love My Galaxy 25+
It's My Handy Heldhand Computer!
I can Easily Play Games, Keep in touch with Family & Friends, Do My Shopping, Pay my Bills, Take Excellent Photo 📸 And Have All the Security I Need.
It's My Handy Heldhand Computer!
I can Easily Play Games, Keep in touch with Family & Friends, Do My Shopping, Pay my Bills, Take Excellent Photo 📸 And Have All the Security I Need.
Value
5
Written by a customer while visiting Samsung US