Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,815 Reviews)
Rating breakdown 5,815 reviews
5 Stars
4,819
4 Stars
821
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
My S25 plus has great battery life and awesome fea
on July 28, 2025
Posted by: Smack0119
[This review was collected as part of a promotion.] The new Galaxy AI is awesome as well. I uses it at times when I am multitasking. Whether it be from casting YouTube, and job hunting on different websites, you can do it all at the same time. Also, Galaxy AI helps you identify anything that you are looking for or need info on. All in all, I love my Galaxy S25 plus and don't plan upgrading for some years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the Upgrade
on July 28, 2025
Posted by: Marxsai
[This review was collected as part of a promotion.] I've been a Samsung girlie since the S10 coming out! I traded in my base S22 for my S25+ and I'm having no regrets. Galaxy AI is a feature I haven't used yet, but I'm excited to try it out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flagship this year!
on July 28, 2025
Posted by: ILuvMySamsung
[This review was collected as part of a promotion.] This device has awesome features.
My favorite feature so far is the satellite connection. It's a great feature that could literally help save your life.
My other favorite feature is Gemini. This AI is the best I've tried. It's been very useful. And circle to search is just amazing. Especially when you hear a song you like but can't think of the name.
My favorite feature so far is the satellite connection. It's a great feature that could literally help save your life.
My other favorite feature is Gemini. This AI is the best I've tried. It's been very useful. And circle to search is just amazing. Especially when you hear a song you like but can't think of the name.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone not so great cameras
on July 28, 2025
Posted by: Rosiegirl
[This review was collected as part of a promotion.] Feel that the cameras could be better my s21 ultra had better picture quality than the s25
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
S25+ review
on July 28, 2025
Posted by: HateS25
[This review was collected as part of a promotion.] I like the AI on my Galaxy but hate the phone. My S22 worked much better. Will get rid of as soon as I can
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Hello there, thank you for sharing your thought about your Samsung Galaxy S25+ with us. We are pleased to hear that you are finding use for the enhanced features of Galaxy AI. Without knowing what features of your device are causing frustration for you, or you are not finding to your liking, we have provided links to the full manual for your device, and to the Samsung Support Team to help you align the settings of your device to your preferences, and troubleshoot any frustrations you may be experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on July 28, 2025
Posted by: DragonfirePrime
[This review was collected as part of a promotion.] Before this phone, I had a samsung galaxy Note 10+, and this one takes the best pictures and is super fast no matter how many tabs and apps I have open!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Phone: A Daily Essential
on July 28, 2025
Posted by: Whereami
[This review was collected as part of a promotion.] I’ve had my Samsung phone for a while now, and honestly, it’s been amazing. From the premium feel to that stunning AMOLED screen, it’s just a pleasure to use every day. The camera delivers consistently great results—vibrant colors, solid low-light shots, and with Galaxy AI’s editing tools, I can clean up or enhance photos right on the spot.
Galaxy AI is the real game-changer. Circle to Search makes finding info insanely fast—just draw a circle on your screen and boom, results without leaving the app. Chat Assist helps me fine-tune messages and translate on the fly, while Note Assist cleans up and summarizes my notes like magic. Even real-time translation during calls works surprisingly well.
Performance-wise, it’s smooth as butter—apps launch instantly, multitasking is effortless, and games and videos run flawlessly. The sound quality is top-tier too. My only small gripe is the battery—it gets through a full day, but I wouldn’t mind a little more juice on extra busy days.
One UI ties it all together with smart features, clean design, and regular updates. This phone isn’t just powerful—it’s actually helpful. If you’re considering it, don’t hesitate. It’s a solid companion that makes everyday tasks feel effortless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone and Galaxy AI
on July 28, 2025
Posted by: Robertchaos70
[This review was collected as part of a promotion.] I am enjoying the new S25+. I'm still learning how to use the Galaxy AI feature. The phone takes amazing pictures and videos. It also has plenty of storage.
Value
5
Written by a customer while visiting Samsung US