Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,815 Reviews)
Rating breakdown 5,815 reviews
5 Stars
4,819
4 Stars
821
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
3
Decent phone upgrade.
on July 28, 2025
Posted by: Fluffhead
[This review was collected as part of a promotion.] The S25+ has great features however the oversaturation of Galaxy AI is annoying for older users who are just beginning to get accustomed to AI. There are too many prompts that if not properly understood can get a little confusing and frustrating. But the performance and speed of the device is great.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hey Fluffhead, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear you are finding features that you are pleased with on your new device. We have provided a link to the complete manual for your device to help you disable any features you are not finding useful for your preferences. We have also shared a link to the Samsung Support Team if you prefer their direct assistance through chat. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: GreatS24
[This review was collected as part of a promotion.] Great apps and wonderful support. Live working in this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar phone packed with features
on July 28, 2025
Posted by: Cheetah90
[This review was collected as part of a promotion.] Bought the S25 + to replace an outdated phone. The experience has been so smooth. Smart switch made it easy to transfer my data from old phone. The screen is bright and beautiful. The camera is crazy good. The zoom is not grainy and photos turn out crisp. The S25+ is super fast and smooth. There is no lag. The 5g is great and has better connection than other phones.
Storage is plentiful. Would definitely recommend.
Storage is plentiful. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great model
on July 28, 2025
Posted by: Superd170
[This review was collected as part of a promotion.] The galaxy ai is amazing, it's a amazing feature to have, an all aaround amazing model I recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I said i dont know because i dont own any of them
on July 28, 2025
Posted by: Phoneillneverbeableafford
[This review was collected as part of a promotion.] But it sure looks nice ,i need a new phone ,the one i have is older then your mom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally great
on July 28, 2025
Posted by: Docyodaphd
[This review was collected as part of a promotion.] It does everything I need plus more. Every day I find out something new it does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
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on July 28, 2025
Posted by: Srle77
[This review was collected as part of a promotion.] Greatgreat great grest gʻggggghhhhhhhhhhhhhhhhhhhgftycfghhjhhhjjjhhjjjhh
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is smooth and reliable
on July 28, 2025
Posted by: Moshingsk8er
[This review was collected as part of a promotion.] I use my phone as a normal device but I love the Galaxy AI feature. It helps me at work when I am go to search things as well as when I want to compose an email. It is great for looking up what something is. It's a life saver.
Value
5
Written by a customer while visiting Samsung US