Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,783 Reviews)
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
4
Great Communication Platform
on September 7, 2026
Posted by: Bells55
[This review was collected as part of a promotion.] I chose this phone for many reasons...functionality because I love technology and almost everything I do and count on business and personally...are the main reans ive stayed with the android platform for decades!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great durable phone
on September 7, 2026
Posted by: Curch1
[This review was collected as part of a promotion.] I’ve been really happy with the Galaxy S25+. The screen is probably my favorite part. It’s big, bright, and everything from YouTube to games and just scrolling looks great. The phone feels very fast too, and I haven’t noticed any lag or slowdown even when switching between a bunch of apps.
The cameras are great for everyday pictures and videos, especially when traveling or taking quick photos with friends. Battery life has also been solid and usually gets me through the whole day without having to worry about charging.
I also like the size of the S25+. You get a large screen without it feeling as huge or bulky as the Ultra. It feels well made and premium in the hand.
My only real complaint is the price, especially since it doesn’t feel massively different from recent Galaxy phones. Overall though, it’s a great phone that does everything I need, and I’d definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth performance and impressive camera
on September 7, 2026
Posted by: Esequibo
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Plus because I wanted a reliable device with top performance. The screen brightness and battery life are outstanding, and the camera quality exceeds my expectations every day. Very satisfied with this upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S series always first choice
on September 7, 2026
Posted by: Lostdragon75
[This review was collected as part of a promotion.] I chose and will continue to choose the S series phones because of the premium capabilities that come with the best flagship phone bar none
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Heating up/screen it's flicking
on September 7, 2026
Posted by: Squirt
[This review was collected as part of a promotion.] The phones heats up all the time you have to cut it off for to cool off and screen start flickering when you on goggle you have to go out and start over for the screen stop the heat up is not safe at all this all the thing I had helped to this phone.
Value
2
Response from Samsung USBy R&R Team, September 10, 2026
Hey there Squirt, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We understand how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to resources to help you with the temperature of your device, and the display frustrations you mention experiencing. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 no notes
on September 7, 2026
Posted by: Vannessa
[This review was collected as part of a promotion.] Im glad i chose this phone when I was out shopping for a new one. Its such a lovely sleek experience. Its great with roblox and Minecraft. And I can watch videos for hours without charging it. Its great with heating and this this has fallen so many time im suprised its not broken to peices. Arguably one of the best phones ive ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing! Its all what i want on a phone
on September 7, 2026
Posted by: Toritrezdre
[This review was collected as part of a promotion.] The Galaxy S25+ feels like Samsung finally stopped playing it safe and went all in. It’s fast in a way you actually notice. Apps open instantly, the screen stays buttery smooth, and the battery doesn’t quit before your shift ends. The camera is clean, sharp, and reliable. No weird overprocessing, no moments where your kid’s face looks orange. Just solid shots every time.The build feels premium without being fragile. Slim but not flimsy. It’s the kind of phone you can use all day, wipe down with hospital grade sanitizer, and it still looks brand new.If you’re using it for work, family, photos, streaming, or anything in between, the S25+ handles everything without drama. It quietly becomes the device you rely on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my S25+
on September 7, 2026
Posted by: SDJBK9
[This review was collected as part of a promotion.] I chose the S25+ because I needed a phone that, above all else, had excellent battery life. The features of the phone are wonderful. It takes excellent photos and videos, has a lot of storage, and is also great for streaming and watching videos.
Value
5
Written by a customer while visiting Samsung US