Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,783 Reviews)
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Best quality phone I've owned
on September 7, 2026
Posted by: Amber99
[This review was collected as part of a promotion.] The picture quality is amazing so if you're someone that likes taking pics..this is for you. Also you can get the phone in pretty colors too which is dope.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung quality and reliability
on September 7, 2026
Posted by: Seadog
[This review was collected as part of a promotion.] I chose Samsung because my experience with Samsung phones and other products was very good. I use the camera on my phone because it is easy to use, gives very good and clear images. The phone is easy to use and excellent sound. Emails are easy to read. I use the phone more than my tablet and as much as my desktop. I am looking to upgrade to a Samsung phone when the time comes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Consistent Reliability
on September 7, 2026
Posted by: NanBan
[This review was collected as part of a promotion.] Samsung is synonymous for high quality, state-of-the-art technology and artful design, but I choose my Samsung S25 Ultra for it's reliability. I travel for work and there are times that I do not have access to all the niceties of home, like TV, my Music and definitely miss my camera! I don't worry about having everything because with my Samsung S25 Ultra I always have everything I need...Big, 6.9" screen to watch TV, or play my games between flights, and I can take pictures and videos with the ultra wide camera lens to get crisp, clear pictures! It's my all in one to have!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone can take a drop
on September 7, 2026
Posted by: Samsung
[This review was collected as part of a promotion.] I chose my S series galaxy phone because of the size and storage. It has survived being dropped from multiple heights and has not chipped or cracked. I would choose Samsung over and over again for my products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on September 7, 2026
Posted by: Razptin1
[This review was collected as part of a promotion.] I chose the Galaxy S25+ because I wanted the larger screen and better battery life without going all the way up to the Ultra, and I’m really happy with it. The display is probably my favorite part—it’s bright, sharp, and everything feels extremely smooth. Performance has been great too, whether I’m switching between apps, watching videos, browsing, or using it for everyday work.
Battery life has also been excellent for me and easily gets me through the day. The cameras take very good photos, especially in normal daylight, and I like having the 3x zoom when I need it. The phone is large enough to be great for media but still feels comfortable to hold and not overly bulky.
Overall, it just feels fast, polished, and reliable. I chose this model because it seemed like the best balance of screen size, battery life, performance, and price in the S25 lineup, and so far I think I made the right choice.
Battery life has also been excellent for me and easily gets me through the day. The cameras take very good photos, especially in normal daylight, and I like having the 3x zoom when I need it. The phone is large enough to be great for media but still feels comfortable to hold and not overly bulky.
Overall, it just feels fast, polished, and reliable. I chose this model because it seemed like the best balance of screen size, battery life, performance, and price in the S25 lineup, and so far I think I made the right choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This isn't the best phone
on September 7, 2026
Posted by: Justreviewing
[This review was collected as part of a promotion.] I chose this phone because I had no other choices in my price range. It showed good reviews, but I'm not too crazy about it. Wish I chose better.
Value
3
Response from Samsung USBy R&R Team, September 10, 2026
Hi there Justreviewing, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We understand how important it is to feel that you've made a good investment in a device you enjoy using every day. We have provided links to resources to help you fully explore the capabilities of your device, customize the settings to your usage, and answer any questions you may havea long the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The Best of the Best is a Galaxy
on September 7, 2026
Posted by: TPup21
[This review was collected as part of a promotion.] When it comes to cell phones I have always had a preference for Samsung products. I choose the Galaxy series over all the other brands and models almost always when it's time for an upgrade. The storage capacity is fantastic!! I am able to download any and all apps that cater to my day-to-day, which I am able to control my own productivity as needed. It's a durable phone that doesn't break easily or start to glitch when I accidentally set it down to hard or drop it on accident whether it's protected or not. I advise always keeping your phone protected with a good case but there are those instances that mistakes happen and I've knocked it off the table onto the hard floor and it still works perfect. Any other brand of phone I have ever owned will immediately have a life of its own and fall apart from there on out, on it's own if I were to accidentally drop it as I have in the past. But once again you should always keep your phone in a good protective case. Samsung Galaxy series always comes through for me and makes my life a little less hectic if any issues at all do unexpectedly come up until it's time for my next upgrade. And when I do upgrade my Samsung Galaxy, it's for no other reason than to keep up with the times and technology. When I've had other carriers or other brands of phones I seem to have to upgrade because of poor quality overall or some sort of issue that is not of my own doing every 3 to 6 months and it's costly. I love my Samsung Galaxy!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone doesn't lack in features
on September 7, 2026
Posted by: Icedc0c0
[This review was collected as part of a promotion.] Coming from an A71 5g, which was capable for my needs, upgrading to the S25+ was a no brainer. I chose to stick with the Samsung brand because the phones contain everything I need without making it complicated or sacrificing user friendliness. Whether its work-related productivity tools, scrolling social media, playing brain games, or taking and editing photos, the 25+ is full of features that make all that and more simple tasks.
Value
5
Written by a customer while visiting Samsung US