Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(6,783 Reviews)
Open Ratings Snapshot
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
This product actually has a great feature.
on September 7, 2026
Posted by: Tristin
[This review was collected as part of a promotion.] I chose this because of the ability to drag other apps over apps. I love to play games on my phone and I would not like to have to leave a match just to text or answer someone or anything. With this phone I just click the button at the corner which shows apps I chose to put there and I'm able to pull them up right there. Im also able to drag these apps over onto a app that was already open. This saves me time from having to leave especially if I need google for a question. I think this is an amazing feature and I cannot wait to see what you do with it in the future!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25+
on September 7, 2026
Posted by: Jenni0726
[This review was collected as part of a promotion.] I have been a lifelong fan of anything Samsung. My refrigerator is even a Samsung. My Samsung S25+ has been My favorite phone, thus far. It has so much ingenuity, and so much capability it leaves me in awe, daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S 25+ review
on September 7, 2026
Posted by: DJ8409
[This review was collected as part of a promotion.] I chose my s25+. I enjoy watching videos playing games and checking social media as well as my daily routine on here
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 7, 2026
Posted by: AviationLover
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25+ to replace my S22. It is amazing and fast. I primarily use as work phone and for personal use. Great pictures too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product is easy to navigate
on September 7, 2026
Posted by: PA03Home
[This review was collected as part of a promotion.] I chose this phone, since I have always had a Samsung. Samsung has been a reliable phone. After 2 yrs with a Samsung is when small things are being affected. Nothing major, but time to get a new one. This Samsung is a year old. It has given me notices for birthdays that I have saved in my calendar, from 2 weeks to 1 week in advance. Saying that today is their birthday. Just little things like that. Otherwise I just love the Samsungs
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 10, 2026
Hi PA03Home, we appreciate you sharing your feedback on your Samsung Galaxy S25+. We are pleased to hear that you were enjoying the usage of your device. We understand how disappointing it can be when your device is not operating as intended or expected. If you are experiencing frustrations with calendar notifications, our first recommendation would be to check when the notifications are set to alert you. We have also provided a link to the Samsung Support Team to offer additional assistance if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY S25+ Did it again!
on September 7, 2026
Posted by: SoPaw4Life
[This review was collected as part of a promotion.] I've been a Galaxy S user since my S3 and have had just about all of the models in between. "I chose" this phone because the Ultra was a little too big to fit in my pocket comfortably. I've had it for a little over a year and have had zero issues with it. It's good looking, cameras are great, processing speed is good, etc ... Everyone should have one. I highly recommend any S series phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is worth every penny.
on September 7, 2026
Posted by: Greatchef
[This review was collected as part of a promotion.] I chose this phone because of the reviews. It has been a great purchase. I find it very user friendly. I would recommend it to anybody.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New phone is great
on September 7, 2026
Posted by: Determan36
[This review was collected as part of a promotion.] I chose this device because I needed an upgrade. This device is so much more reliable than my old phone. I don't drop coverage and I have more coverage in places I did not before.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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