Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,969 Reviews)
Rating breakdown 5,969 reviews
5 Stars
4,929
4 Stars
842
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Galaxy s25
on September 28, 2025
Posted by: Phatwadd
[This review was collected as part of a promotion.] I use my galaxy ai to ask questions. Schedule daily activities and for research. It saves so much time compared to searching the old fashion way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best galaxy yet
on September 28, 2025
Posted by: Galaxy4lyfe
[This review was collected as part of a promotion.] I absolutely love all the galaxy products I have owned. The galaxy AI features bring the new galaxy s25+ to a new level. You can ask your new device to do or help with any tasks and it will accommodate you to completion. I have used the feature numerous times in the set up of my device to help locate certain settings from my previous galaxy to this one. I would highly recommend this product to anyone. I'm a dedicated Samsung user and will continue to be well into the future. Especially as they continue to update the Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on September 28, 2025
Posted by: I hate this phone
from Doesn't matter
Expertise:Expert
Worst phone I've ever bought! Do not buy! Pure trash! A brick is more functional than this phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 29, 2025
Hello there, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+. We know how disappointing it can be when your device is not operating as intended or expected. Without knowing the specific features that are causing frustration for you, we have provided a link to the Samsung Support Team. These experts can offer assistance directly through chat to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life is great compared to my last phone
on September 28, 2025
Posted by: Millzmansa
[This review was collected as part of a promotion.] The new AI feature makes my life so much easier when looking up things and the rapid response time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A really good change from Ios to Adroid
on September 28, 2025
Posted by: Mannyy
[This review was collected as part of a promotion.] So far it's been real nice. I've only been using my own phone for about two days but already it feels like an insane upgrade from the IoS system. I've seen other friends and colleagues with the samsung phone and though it was a little difficult navigating it. It was only because they hadn't customized it to fit their needs. I know what I'm going to use my phone for and have already been able to set it up in a way that feels most comfortable. There's still more for me to learn about the phone but overall it's been nice. Quality is good and OS is good. I still haven't tried the Galaxy Ai much but it really does find things real quick with the circling feature and key word search.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing processor that can keep up with me!
on September 28, 2025
Posted by: HeatherNicole8885
[This review was collected as part of a promotion.] Samsung Galaxy S25+ smartphone really has a fantastic processor that can handle everything I'm throwing its way. The new Galaxy AI feature learned my personal ways of my daily routine and it let me know important things that I didn't even know that I should know. I know the weather and temperature outside before I leave every morning, afternoon, and evening, so I'm ready for the rain or the hot and humid climate I'm in so I can always be prepared. I also love the new video editor that helps me to clear unwanted noises from my videos, making them perfect for me to showcase. The display is incredibly vivid so I don't miss any details on anything! The camera is also an improvement and adds even more capabilities that I now know I could not live without, or at least, would not choose to do so.
Its design is beautiful and fits me to a "T"! It does not lag r slow down due to the ongoing activities that I have in the background and foreground. It can actually keep up with me in my daily routine without slowing me down. It has everything that I need and more. It's very easy to operate and setup. I love the mint color I chose. It is very sharp and modern in its sleek design. It fits perfectly in my hand, and I already know what I'm going to need to know before I ever leave my home. I love it and it has been an improvement since the last model.
Its design is beautiful and fits me to a "T"! It does not lag r slow down due to the ongoing activities that I have in the background and foreground. It can actually keep up with me in my daily routine without slowing me down. It has everything that I need and more. It's very easy to operate and setup. I love the mint color I chose. It is very sharp and modern in its sleek design. It fits perfectly in my hand, and I already know what I'm going to need to know before I ever leave my home. I love it and it has been an improvement since the last model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One UI and Device Smoothness
on September 28, 2025
Posted by: oSxrah
[This review was collected as part of a promotion.] One UI has overall been a very smooth experience. The animations are great along with the camera quality. There is little to no lag when switchinf between the apps and some of the animations are cute. Battery life is also good, but could be a little better when the phone is locked with music playing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every day I learn something new.
on September 28, 2025
Posted by: Yendor13
[This review was collected as part of a promotion.] I enjoy putting the images, videos and games from my phone to my television.
Value
5
Written by a customer while visiting Samsung US