Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,969 Reviews)
Rating breakdown 5,969 reviews
5 Stars
4,929
4 Stars
842
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
My favorite Samsung phone
on September 29, 2025
Posted by: Samsunglover6000
[This review was collected as part of a promotion.] Lightweight, amazing camera, more storage, etc. The integrated Galaxy AI is extremely handy. This is my favorite Samsung phone thus far
Value
5
Written by a customer while visiting Samsung US
Posted by: Substance lover
from MD
Expertise:Intermediate
Verified Purchase:Yes
Its a bit cumbersome and clunky than it needs to be. i miss the ease and simplicity of my S9. I spend more time turning crapware off on this phone than i do using it. Just want a mobile camera, text machinem, phone, and light computer for those rare moments.... don't need a bunch of additional bells and whistles let alone some AI/Bixby minion riding shotgun
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Response from Samsung USBy R&R Team, September 30, 2025
Hi there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know that upgrading to a new device can come with a bit of a learning curve as you adjust the updatd features to your usage preferences. We have provided a link to the complete manual to help you disable any features you do not see yourself using, and best align the settings. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: User7146
Verified Purchase:Yes
The phone is amazing and I couldn't be happier. The quality and speed and functionality is better than any other phone I've ever had, including newer models of other brands. And galaxy AI is just absolutely amazing.
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone
on September 29, 2025
Posted by: Sunny2002
[This review was collected as part of a promotion.] Great phone with great camera phone dont get hot great battery for long ways and amazing features on this phone love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on September 29, 2025
Posted by: Love2phone
[This review was collected as part of a promotion.] Galaxy did it again. Plus Gemini the Galaxy AI is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first Samsung
on September 29, 2025
Posted by: JADEVIRTUE
[This review was collected as part of a promotion.] I absolutely love my Samsung! The camera takes incredible pictures, it's touch features are super fast. It's so easy to play games and watch movies on a display that is better than my television. I think I will get a Samsung from now on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+: smart, sharp and surprisingly, helpfu
on September 29, 2025
Posted by: PortugueseDaMan
[This review was collected as part of a promotion.] After using the galaxy s 25+ for a few weeks, I can confidently say it's one of the most complete phones i've ever owned. The Screen is absolutely stunning. Watching movies or playing games feels like a mini-theater experience thanks to crisp resolution and smooth refresh rates. Even under bright lights, everything stays clear and vibrant.
What really impressed me is how well it handles work. I often switch between apps manage documents and respond to emails throughout the day, and the phone never slows down. The battery easily lasts me through long shifts and charging is quick enough to keep me moving.
Galaxy AI is a game changer. I have used it to summarize emails, translate messages and even clear up photos with just a few taps. Circle to search is surprising useful when I need quick info without leaving the screen. It feels like the phone understands what I need before I ask.
Overall, the Galaxy S25+ isn't just powerful, t's practical. It fits perfectly into both my work life and downtown, and the AI features make every day tasks smoother. I didn't expect to rely on them as much as I do now.
What really impressed me is how well it handles work. I often switch between apps manage documents and respond to emails throughout the day, and the phone never slows down. The battery easily lasts me through long shifts and charging is quick enough to keep me moving.
Galaxy AI is a game changer. I have used it to summarize emails, translate messages and even clear up photos with just a few taps. Circle to search is surprising useful when I need quick info without leaving the screen. It feels like the phone understands what I need before I ask.
Overall, the Galaxy S25+ isn't just powerful, t's practical. It fits perfectly into both my work life and downtown, and the AI features make every day tasks smoother. I didn't expect to rely on them as much as I do now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25+ I like it
on September 28, 2025
Posted by: Mama1P
[This review was collected as part of a promotion.] I used my phone for everything. There were some different features or placement that I'm not quite used to yet. I have never used "Galaxy AI" before and I use it all the time now. I'm older and didn't think I could get the hang of it. I was wrong it is amazing. I'm not a reader so there's allot I'm sure I still don't know about my phone.
Value
4
Written by a customer while visiting Samsung US