Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(5,819 Reviews)
Open Ratings Snapshot
Rating breakdown 5,819 reviews
5 Stars
4,821
4 Stars
823
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product. 
(
93 out of 109
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Performs every day
on October 10, 2025
Posted by: Stoney
[This review was collected as part of a promotion.] I have thoroughly enjoyed my S25+ with Gemini AI. I surf, bank, stream, juggle email, etc several hours+, every day. I am 71 years old have been using Samsung since the S25. This S25+ coupled with Gemini AI is so easy to use. The battery life is generous. First time having that experience. The graphics are quick, which helps when streaming video. Solid selection for me. I have a 6 month old laptop sitting next to me and I instinctively pick up my S25+.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it the features are great
on October 10, 2025
Posted by: Sundra
[This review was collected as part of a promotion.] Galaxy AI is a great feature very hand free great for work and everyday tasks. The device is slick lite weight perfectly fits in pocket, small purses, the case I purchased is a great add on it was from the Galaxy on store, I done dropped several times no cracks or screen damage. I recommend this phone im a Galaxy lover next purchas will be the Galaxy watch. Thanks for great quality products. At reasonable prices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a amazing device
on October 10, 2025
Posted by: Astritcont
[This review was collected as part of a promotion.] This device's can take a beautiful pictures of my kids in mobility all time.
Im so glad buy never lost the moments.
Galaxy Ai is the perfect assist en all time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This phone is horrible I paid 1000 for it and I to
on October 10, 2025
Posted by: JUNIOR
[This review was collected as part of a promotion.] Horrible phone I've had nothing but a terrible experience with this phone
Value
1 out of 5
1
Response from Samsung USBy R&R TeamOctober 14, 2025
Hello Junior, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We know how frustrating it is when you have a new device that is not functioning as intended or expected. We would love to assist you in resolving your frustrations, and helping you have the best possible experience with this device. Without knowing what features of your device are causing this frustration for you, we have provided a link to the Samsung Support Team. They can work with you directly through chat to assist you with any and all options available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has not given me any issues!
on October 10, 2025
Posted by: Edefries
[This review was collected as part of a promotion.] I enjoy Galaxy AI because it helps complete multiple tasks at once through the assistant without having to split everything up into sentences a piece. Super time saver!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size
on October 10, 2025
Posted by: Hdjdhdhkslao
[This review was collected as part of a promotion.] Love the size of the phone it fits perfectly in my hand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 10, 2025
Posted by: Kgolf13
[This review was collected as part of a promotion.] Very user friendly, smooth easy to operate. Camera is great. Very reliable phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all the new features on this device.
on October 10, 2025
Posted by: Lovemynewsamsungphone
[This review was collected as part of a promotion.] First time trying galaxy AI and I absolutely love it. The camera features are amazing and so easy to nqvigate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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