Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8 out of 5
4.8
(5,963 Reviews)
Open Ratings Snapshot
Rating breakdown 5,963 reviews
5 Stars
4,926
4 Stars
839
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
4 out of 5
4
Love the S25+ but...
on December 9, 2025
Posted by: SL in MO
from Missouri
Expertise:Expert
Verified Purchase:Yes
I have always love my samsung phones. But I do not like the volume buttons on the right with the "on" button. I loved my S10 where the volume was on the left side. I also like the rounded edges on the S10 plus better than the completely flat S25 plus. Other than that, it's another Samsung S series winner.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R TeamDecember 12, 2025
Hi there SL in MO, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage and features of your device. We love hearing your preferences for the hardware design as we continue to innovate our product line and make necessary adjustments. We would love to hear from you again in the future if you ever have questions, or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new phone!!
on December 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love my new galaxy s25+ It has all the features I need plus more. Has a great camera and plenty of storage. I use the Galaxy AI all the time. It helps immensely. I am very satisfied with my new Samsung phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Compliment plus complain
on December 7, 2025
Posted by: Leostg13
[This review was collected as part of a promotion.] I absolutely love the device. Camera wasnt good at first but updates made it better and everything is good. But it sometimes glitches a lot while using instagram specially, it isnt optimised properly
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great piece of MACHINERY
on December 7, 2025
Posted by: MeeVelli
[This review was collected as part of a promotion.] Simply the best. What Moore can I say. Samsung has done it again and they will continue to be at the top of my mobile device list.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new phone!!!
on December 6, 2025
Posted by: Rachanie22
[This review was collected as part of a promotion.] It is very fast
I love the circle to search feature
It takes amazing pictures
Galaxy AI is awesome
I can hear everything clearly
Its very sturdy
I could go on and on, im so happy I upgraded
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new galaxy!
on December 6, 2025
Posted by: Stephie
[This review was collected as part of a promotion.] Honestly, I am a huge fan of the galaxy, they're great phones, easy to use and have tons of different features. My favorite feature is the Galaxy AI! I love the remix for the photos, you can easily turn you and your friends into superheros!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and tons of storage
on December 6, 2025
Posted by: JDIDDY1983
[This review was collected as part of a promotion.] Great photos and video quality I would strongly recommend this phone to the masses
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone!
on December 6, 2025
Posted by: Duxdiametre10
[This review was collected as part of a promotion.] This phone is definitely worth purchasing! Top tier performance, a gorgeous display, and a significantly improved battery life make it a sure winner! Galaxy AI features are very useful and helpful. The price point is a sweet spot!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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