Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,815 Reviews)
Rating breakdown 5,815 reviews
5 Stars
4,819
4 Stars
821
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Posted by: Susan R
from Cleveland, Ohio
Expertise:Expert
Verified Purchase:Yes
My new S-25+ is much more intuitive and helpful with the smarter AI. I love the larger screen. The camera is awesome! Samsung Galaxy always makes their phones better with every upgrade, while keeping their phones user-friendly and easy to figure out!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+ power, performance and smart AI
on March 11, 2026
Posted by: MiyerM
[This review was collected as part of a promotion.] The Galaxy S25+ has been one of the best smartphones I have used. From the moment you hold it, the build quality feels premium and the display is incredibly bright and sharp. Everything from scrolling to multitasking feels fast and smooth.
Performance has been excellent for daily use. Apps open instantly, switching between tasks is seamless, and the phone handles everything I throw at it without slowing down. Battery life has also been very dependable and easily gets me through a full day.
The camera system is very impressive. Photos are sharp, detailed, and colors look natural. Night photos are also much better than previous Galaxy devices I have owned. Galaxy AI makes a real difference here by suggesting edits and automatically improving pictures, which makes photography easier for everyday users.
Galaxy AI is probably one of my favorite features. The intelligent tools feel useful and help with productivity, search, and photo improvements. It feels like a smart assistant built into the phone instead of just another feature.
I also really like how well the Galaxy S25+ works with other Samsung devices. Connecting to Galaxy Buds is instant and features like Quick Share make sharing files simple and fast. The ecosystem experience is very smooth.
Overall, the Galaxy S25+ is powerful, reliable, and packed with useful Galaxy AI features. I would definitely recommend it to anyone looking for a fast, premium, and smart smartphone experience.
Performance has been excellent for daily use. Apps open instantly, switching between tasks is seamless, and the phone handles everything I throw at it without slowing down. Battery life has also been very dependable and easily gets me through a full day.
The camera system is very impressive. Photos are sharp, detailed, and colors look natural. Night photos are also much better than previous Galaxy devices I have owned. Galaxy AI makes a real difference here by suggesting edits and automatically improving pictures, which makes photography easier for everyday users.
Galaxy AI is probably one of my favorite features. The intelligent tools feel useful and help with productivity, search, and photo improvements. It feels like a smart assistant built into the phone instead of just another feature.
I also really like how well the Galaxy S25+ works with other Samsung devices. Connecting to Galaxy Buds is instant and features like Quick Share make sharing files simple and fast. The ecosystem experience is very smooth.
Overall, the Galaxy S25+ is powerful, reliable, and packed with useful Galaxy AI features. I would definitely recommend it to anyone looking for a fast, premium, and smart smartphone experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product's good it's been working good 8.5
on March 11, 2026
Posted by: Belleo
[This review was collected as part of a promotion.] Streams very well very clean good gaming play Xbox cloud gaming on here YouTube works very well a lot of features I didn't think worked on here work on here for like my edge lighting routines all that works great overall good product
Value
5
Written by a customer while visiting Samsung US
Posted by: Marc
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Very quick and responsive device. Two weeks with it and no bugs or crashes. Great camera. I preferred the form factor of the S22 Ultra but overall this is the best smartphone I've owned thus far.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, March 4, 2026
Hi there Marc, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are pleased with the speed and responsiveness of your device, and that you are not experiencing any distruptions during your usage. We have shared links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: r0nr0cks
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
SOLID UPGRADE FROM 24+ BETTER BATTERY, CAM, MEMORY, AND IT DOES TRUE WI-FI 7
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 2, 2026
Hello R0nr0cks, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the upgrade to your new device, and that it so well aligns to your needs. We have provided a link to the full manual for your device to help you maximize your experience and discover all of the enhanced features. We have also shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: David
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
The new Galaxy S25+ that I upgraded to is great. I had the ZFold 4 before and it was bulky and the center screen broke with just over a year of use. This phone is lighter, faster, and fits my needs much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 2, 2026
Hi there David, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are pleased with the enhanced speed, lighter device, and feel of your new device in your hand. We have provided a link to the complete manual for your device to help you fully discover the enhanced features of your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Merle
Verified Purchase:Yes
Enjoy our S25+ phone. It's our primary communication device and is working as defined.
Response from Samsung USBy R&R Team, February 26, 2026
Hi Merle, we appreciate your feedback on your Samsung Galaxy S25+. We love hearing how much you enjoy the usage and capabilities of your device, and find it to operate as expected. We have provided a link to the complete manual for your device to help you maximize your experience. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Get it
on February 26, 2026
Posted by: Skyline
from Texas
Expertise:Expert
Best battery best everything highly recommend the s25+
Response from Samsung USBy R&R Team, February 27, 2026
Hey Skyline, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are loving the battery life and enhanced capabilities of your device. We have provided a linkt o the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US