Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,783 Reviews)
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
4
The phone works great
on May 21, 2026
Posted by: Whocares
[This review was collected as part of a promotion.] I really loke this phone. The only issue that I have is needing to restart the phone to get some apps to work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 21, 2026
Posted by: Brycaroni
[This review was collected as part of a promotion.] The cameras, storage, system, all of it is really nice and good, i enjoy using my phone. It's my first time having a Samsung and it being a newer model phone, i live it a lot, it's the perfect fit for my hands. I like the biometric features. Camera layout is probably the only thing I'd change, the Galaxy AI is pretty fun to use too, for photos and just searching things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s25
on May 21, 2026
Posted by: Steven22
[This review was collected as part of a promotion.] I love my Galaxy s25, amazingly fast AI. I have had this phone for going on 4 years now. Still works as great as a day I bought it. I love galaxy products, so much better than their other So called competition, i'm pretty sure you know who I mean..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My opinion on the galaxy s25+
on May 21, 2026
Posted by: blueLobo
[This review was collected as part of a promotion.] I like the customization on the phone the camera is great with alot of awesome features the ia is pretty cool and helpful finding things specifically
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Was happier with the 24.
on May 21, 2026
Posted by: Mamalovesphones
[This review was collected as part of a promotion.] THE 25+ SEEMS TO HAVE SOME BUFS AND GLITCHES THAT NEED TO BE WORKED OUT STILL AS I DONT BELIEVE ITS BETTER THAN THE 24 BUT I'm gonna skip right ahead to the 26+ and see how that. GALAXY AI is ok in both phones but like I said there glitches and phones that need fixing on the 25.
Value
3
Response from Samsung USBy R&R Team, May 21, 2026
Hello Mamalovesphones, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to a few articles to help you resolve this frustration you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and very helpful Galaxy AI
on May 21, 2026
Posted by: KalexA
[This review was collected as part of a promotion.] This Samsung device has become part of my daily routine. The screen is clear and bright, which makes it great for streaming movies and studying. I also like using it for work and communication.
One of the most useful features is Galaxy AI. It helps with writing, organizing ideas, and improving productivity. I often use it when I study or prepare documents, and it saves me time.
The performance is smooth and the battery lasts long enough for a full day of use. Overall, it is a very practical device for entertainment, work, and learning.
One of the most useful features is Galaxy AI. It helps with writing, organizing ideas, and improving productivity. I often use it when I study or prepare documents, and it saves me time.
The performance is smooth and the battery lasts long enough for a full day of use. Overall, it is a very practical device for entertainment, work, and learning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 21, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] It is fast, has plenty of storage, and videos and pictures are great. Looks amazing.
Not to mention all the free themes and stuff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome flagship device.
on May 21, 2026
Posted by: ReptileLover8226
[This review was collected as part of a promotion.] I've always been the type to get one of the A series model samsungs, but I have really enjoyed using my S25+. The interface is much snappier, and when multitasking, the phone doesn't get warm; this must be due to the more efficient processor. I am very happy with the purchase, and feel like it was worth the money. I Mainly use the phone for a mix of work, music, casual gaming and watching shows, and it works great for all of these things. The phone is a joy to use and has saved me a ton of time overall.
I recently discovered Galaxy AI, and have had some fun tweaking images with it. It was nice bonus feature, but isn't my main use case. Its Image to text feature has become an invaluable part of my life however.
Value
5
Written by a customer while visiting Samsung US