Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,960 Reviews)
Rating breakdown 5,960 reviews
5 Stars
4,924
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
It takes great pictures
on March 31, 2026
Posted by: SMILEY
[This review was collected as part of a promotion.] I use it for sports. communication watching movies,news
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on March 31, 2026
Posted by: Jayrontario
[This review was collected as part of a promotion.] This was my introduction to Galaxy AI and I've been hooked ever since. A time saver and a constant companion this phone makes my life 100% easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love of Galaxy
on March 31, 2026
Posted by: Dlo6967
[This review was collected as part of a promotion.] I'm so excited to share my thoughts on my new Galaxy device! 📱 It's truly a game-changer with its incredible features and sleek design. The camera quality is absolutely stunning, capturing every moment with breathtaking clarity. 📸 I've been exploring all the new functionalities, and I'm constantly impressed by its performance. This device has definitely exceeded all my expectations! ✨ #Galaxy #TechReview #NewPhone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Example: Great features!
on March 31, 2026
Posted by: Anonymous
800 Sumsong salamat
0/5 topics used my tilipono pls naghan kaayo na maro na tao Micophone access deniend. Please enabe Please permissions.
0/5 topics used my tilipono pls naghan kaayo na maro na tao Micophone access deniend. Please enabe Please permissions.
Written by a customer while visiting Samsung US
Customer Rating
3
Sorry but I have been having a lot of problems
on March 30, 2026
Posted by: Start2smile
[This review was collected as part of a promotion.] I have been having a lot of problems lately talk to text always coming on without turning it on, not always getting text from family, never can get text codes from banks or other institutions to verify my identity, can only get threw email and not every institution provides that!! So very frustrating, besides that I love my phone but not happy with it!!!
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Hey Start2smile, thank you for your feedback on your Samsung Galaxy S25+. We understand how important your text messages are to you every day. We have provided a link to a troubleshooting guide to help you work towards a resolution for your text messages not being received. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have never had any issues with my phone over al
on March 30, 2026
Posted by: theCatrina
[This review was collected as part of a promotion.] my husband and I have the same phone and he takes great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on March 30, 2026
Posted by: Purpletiger78
[This review was collected as part of a promotion.] I use my phone for making tick tocks and streaming to talk lives. I've also used the Galaxy AI to help me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I haven't found anything not to like! Still learni
on March 30, 2026
Posted by: TnTMoncier
[This review was collected as part of a promotion.] Learning to use AI....I live alone and this phone makes it possible to keep up with my 16 grandkids and 6 greats!! I play a couple games but mostly stream a couple shows and save all the pics of my wonderful family. I broke my hip and while recouping you tube keeps me smiling and laughing!! I have a college degree in computers but considering we were still using punch cards and writing programs in DOS I'm finding i have alot to learn. Try explaining to grandkids we didn't have apps to just download..... but had to write our own apps....lol!!!!!
Value
5
Written by a customer while visiting Samsung US