Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,949 Reviews)
Rating breakdown 5,949 reviews
5 Stars
4,914
4 Stars
837
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
4
Still a fan! But...
on June 29, 2026
Posted by: MsPG2U
[This review was collected as part of a promotion.] I upgraded from a Galaxy S20 FE to the S25+. I'm disappointed that Samsung stopped making phones with expansion slots and discontinued Samsung Messages, but otherwise pleased with my phone. I think the community would be better served with less focus on Galaxy AI and tech upgrades to things like cameras and more focus on simple, customer-forward functionality. I also have a Samsung tablet that I love.
I'm not elderly yet and have very high competencies regarding technology, but I know many others who are struggling with the pace of obsolescence and constant UI changes.
My S20 worked fine and satisfied all of my needs. But Samsung discontinued the support and it unsurprisingly, started slowing down almost immediately. I jumped ship only because I was able to purchase my new phone at a great price. But I am very leery of upgrading my elderly mother, who uses an S10e, to this device because she'll struggle with the UI. 😔
Samsung, please consider, minimally, allowing the expansion cards again. Some of us are not considering switching to your main competitor. Help keep us in the community.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on June 29, 2026
Posted by: FriendlyFurret
[This review was collected as part of a promotion.] Galaxy AI is very helpful and the battery life is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It take great pictures never freezes exclente I li
on June 29, 2026
Posted by: Amayahouse
[This review was collected as part of a promotion.] I love my phone takes great and gorgeous picture my phone has never failed me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still great
on June 29, 2026
Posted by: GalaxyFamilyDad
[This review was collected as part of a promotion.] Great Galaxy AI experience. Easy to use. Simple to access. Camera continues to get better and easy editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy product Ive ever had
on June 29, 2026
Posted by: Galaxyfan2026
[This review was collected as part of a promotion.] I can confidently say this is the best Galaxy product I’ve ever had. It has completely transformed how I handle my daily routine, whether I'm working, streaming my favorite shows, or winding down with some high-end gaming. The performance is incredibly smooth, but what really sets it apart is Galaxy AI. The smart features make multitasking effortless, from live translations to intelligent photo editing. It’s the perfect all-in-one device for both productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on June 29, 2026
Posted by: wimpy1234
[This review was collected as part of a promotion.] great phone with galaxy ai. We truly appreciate you sharing your thoughts with us. It is wonderful to hear your positive feedback. We are delighted that you are enjoying your new device. Your satisfaction is our utmost priority. Thank you for choosing our products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
User friendly
on June 29, 2026
Posted by: Mommymoffitt
[This review was collected as part of a promotion.] Basically speaking, it is user friendly and durable with (a good case). My only complaint is, I wish it was easier to figure out ALL the features this phone actually has rather than having to YouTube.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25+ the best phone I have ever
on June 29, 2026
Posted by: Lambre
[This review was collected as part of a promotion.] I love my phone because it does very good camera. I like to take pictures anytime and anyway. Night camera is different story. This phone is the best I ever had.
Value
5
Written by a customer while visiting Samsung US