Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,958 Reviews)
Rating breakdown 5,958 reviews
5 Stars
4,922
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Excellent sipe4
on April 13, 2026
Posted by: Timb340
[This review was collected as part of a promotion.] I love it. Its the best phone ive ever har can't wait to get the 26!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A camera that's known to underwhelm
on April 13, 2026
Posted by: Ragdoll2454
[This review was collected as part of a promotion.] My honest experience with the recent Galaxy devices is not what I've come to know from Samsung. Devices since the Galaxy S23 feel less responsive. Image quality with the s25+ while using the rear camera setup is reminiscent of the previous iteration with lots of image blur, aggressive "Galaxy AI" features that tend to actually worsen these issues and no real way to solve this problem other than a promised software fix that generally doesn't solve the the problem. The camera on this device has definitely made me consider returning it and many others I know with one of the recent Samsung handsets share this opinion on degrading camera quality.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hi there Ragdoll2454, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how disappointing it can be when your device is not meeting your expectations and you feel the camera is not operating as intended. We have provided links to articles to help you with the blurry photos you mention experiencing, as well help you with the different settings available on your camera for the best possible photos and videos. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone features and the camera
on April 13, 2026
Posted by: Makeda
[This review was collected as part of a promotion.] I haven't had a new phone since the Note 7. I love my Note. But this better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on April 13, 2026
Posted by: JC72777
[This review was collected as part of a promotion.] Love my phone, best one so far. I plan to get the watch soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S Series 25+
on April 13, 2026
Posted by: MamaBear1425
[This review was collected as part of a promotion.] Great camera thats sharp. I can use my phone just like a regular computer. Galaxy AI comes in handy when I need to find out info quick or hands-free. Highly recommend the S25+ series!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on April 13, 2026
Posted by: Duelalias
[This review was collected as part of a promotion.] I love the ease of this phone, the settings, the apps and buttons. The AI is a great help no matter what your doing. Pictures are amazing with this camera, even low light ones. It has so many settings for different operations, you can do anything with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!
on April 13, 2026
Posted by: S25PlusUser65
[This review was collected as part of a promotion.] I use all of the features. Streaming, editing documents, Galaxy AI, taking high res photos, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy 25+
on April 13, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] Love everything about this phone AI on this phone is great. The camera is one of the best ive ever had on a phone. I highly recommend this phone all my appointments are stored in my phone to remind me video quality is great. There is not one complaint I can say about my galaxy 25+. Its the best phone I've ever had.
Value
5
Written by a customer while visiting Samsung US