Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,783 Reviews)
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
This is just a great product overall
on October 1, 2026
Posted by: Wizzard41
[This review was collected as part of a promotion.] I chose and been choosing galaxy phones since they was developed. I always thought this product series of phone was the best phone and through the years they just gotten better. So this is my reason I chose galaxy phones series every year new version come out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is just a great product overall
on October 1, 2026
Posted by: Wizzard41
[This review was collected as part of a promotion.] I chose and been choosing galaxy phones since they was developed. I always thought this product series of phone was the best phone and through the years they just gotten better. So this is my reason I chose galaxy phones series every year new version come out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone is an adventure!
on October 1, 2026
Posted by: Azure702
[This review was collected as part of a promotion.] I had my old phone for many years. Probably too long. I chose the new Galaxy S25+ because it was sleek looking and similar in functionality to my previous phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but...
on October 1, 2026
Posted by: Stylininwv
[This review was collected as part of a promotion.] This phone is a good phone. It does everything I need to do. But the quality has gone downhill. I've had a case on it. But the back still shattered screen got scratched, even though I only had it 43 days.I don't understand cause i've had absolutely no problem with any other galaxy.S series phone ever.
Value
3
Response from Samsung USBy R&R Team, October 2, 2026
Hi Stylininwv, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how distressing it is when your device is not meeting your expectations or has been damaged unexpectedly. We have provided a link to the Samsung Support Team to review any and all options to resolve this experience with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The camera is phenomenal
on October 1, 2026
Posted by: SunShine
[This review was collected as part of a promotion.] I use my Samsung for everything! It allows me to stay in control ans knkw were everything is available
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New experience with appropriate model
on October 1, 2026
Posted by: LARider67
[This review was collected as part of a promotion.] I used always get the top model. I chose to evaluate my actual needs & use to pick the model best suited to my needs. Have been far more satisfied with my experience & not getting overwhelmed by options that were unnessesary.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really Needed an Upgrade
on October 1, 2026
Posted by: Old2New
[This review was collected as part of a promotion.] I really needed an upgrade.
I had an Galaxy S9, so glad I chose to upgrade all the way to S25+ when it came out. I can finally see the screen in the bright sun when I play my games or take pictures. I use the phone to stream, play mobile games, go through email, use it to pay when I forget my money. For me, I use the camera for taking pictures so camera quality is a must. It has taken better pictures at night compared to the S9. The volume is also much louder. I do wish it kept the fingerprint on the back and the leds to notify for texts, but we all have tradeoffs.
I had an Galaxy S9, so glad I chose to upgrade all the way to S25+ when it came out. I can finally see the screen in the bright sun when I play my games or take pictures. I use the phone to stream, play mobile games, go through email, use it to pay when I forget my money. For me, I use the camera for taking pictures so camera quality is a must. It has taken better pictures at night compared to the S9. The volume is also much louder. I do wish it kept the fingerprint on the back and the leds to notify for texts, but we all have tradeoffs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Phone, my life
on September 30, 2026
Posted by: Device
[This review was collected as part of a promotion.] This is my 4th S series phone. I enjoy them very much so, that I will never switch to anything else. Each one gets better then the last!
Value
5
Written by a customer while visiting Samsung US