Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,783 Reviews)
Rating breakdown 6,783 reviews
5 Stars
5,598
4 Stars
963
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Trusted device, reliable must have !
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my S25+ for just about everything, day to day management of financial, personal and listening to audio books.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Bosslady336
[This review was collected as part of a promotion.] Screen size is wonderful for people with seeing issues. I use it for everything from work to banking to playing games.
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on June 29, 2026
Posted by: Apower
[This review was collected as part of a promotion.] I have always been part of the Samsung family from phones to buds and im never disappointed. The camera is.amazing, I'm able to capture perfect moments with a quick shortcut feature and there I go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Advanced features
on June 29, 2026
Posted by: dannyp
[This review was collected as part of a promotion.] I use my phone for everything I need to do like emails calls texts etc
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 29, 2026
Posted by: Btrent2010
[This review was collected as part of a promotion.] Samsung is my go to brand whenever I get a new cell phone. It has everything I need plus more! It is very easy to use and very durable. I have unfortunately dropped my phone several times but it has never cracked or broken. The camera is great and it holds good charge. Would recommend a Samsung to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent product,and AI
on June 29, 2026
Posted by: Mariie
[This review was collected as part of a promotion.] Galaxy AI is good product!! I want a New Phone s26 ultra!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s25 review
on June 29, 2026
Posted by: Kdgotclass
[This review was collected as part of a promotion.] Galaxy AI. I am not fully impressed with the device as it malfunctions when sending and receiving messages. I am in a 3 year contract and will stick out until time for new phone.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Kdgotclass, we appreciate your feedback on your Samsung Galaxy S25+. We know how important your messages are to you every day, and needing the reliable ability to send and receive them. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!
on June 29, 2026
Posted by: Dianna
[This review was collected as part of a promotion.] Love this phone! Color options are amazing, cameras work great! Very user friendly. Galaxy AI services are very handy! Love this phone.
Value
5
Written by a customer while visiting Samsung US