Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(5,949 Reviews)
Rating breakdown 5,949 reviews
5 Stars
4,914
4 Stars
837
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Customer Rating
3
The usb port is not wet, but the phone claims it
on June 29, 2026
Posted by: Icemanrb
[This review was collected as part of a promotion.] I have to use wireless charging, which is slow, because the Galaxy S25+ constantly claims the usb port is wet, when it is not. It is absolutely ridiculous and is shying me away from getting another Samsung phone in the future.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hey Icemanrb, thank you for your feedback on your Samsung Galaxy S25+. We understand how important the ability to charge your device is, and we would love nothing more than to help you troubleshoot and work towards a resolution for this experience. We have provided a link to the Samsung Support Team to assist you through chat. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on June 29, 2026
Posted by: ARC1987
[This review was collected as part of a promotion.] I use my phone for everything from personal to work. I love how easy it was to learn all the features and how fun its been showing them off to friends. Everyone in my family uses this phone from my son ti my husband. I am totally upgrading when I can!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best I have ever purchased.
on June 29, 2026
Posted by: MinnieMae25
[This review was collected as part of a promotion.] I absolutely love the AI feature it helps with my gaming . But more importantly it upgrades my pictures much easier than ever. Nothing better on the market. My gaming is crystal clear. Tick lockers this is the phone for you. At the press of the button it upgrades your pictures. If you are thinking of upgrading this is an awesome choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25+
on June 29, 2026
Posted by: JohnMac1
[This review was collected as part of a promotion.] My galaxy s25+ is the fastest phone I have ever had. I'm able to seamlessly surf the net or us my phone as a navigation device without any drop in coverage while in " dead zones". I use the AI feature to help me edit pics and make recommendations on places to visit while traveling. I can easily link all my Samsung device at home (Samsung sound bar, Samsung TV's) Turning my house in to a Smart Home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone awesome features I love gemini
on June 29, 2026
Posted by: Tiff82henry
[This review was collected as part of a promotion.] Galaxy Ai (gemini) has been so awesome if I need to fact check or look up something I feel I get alot of information quickly which I love. I also work with a team of people who dont speak very good English so the translation part of the phone i love it!! I have had this phone for almost 2 years and its still as fast as ever however the battery life has gone down quite a bit but overall wonderful 😊 5 stars and I will be upgrading to the newest model. Ohhh and the pictures I love the camera features too so much packed In to this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 29, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I love galaxy AI. I mainly use my phone for personal use but i love using AI on my photos and editing them with AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Balance of Performance and Battery Lif
on June 29, 2026
Posted by: AdamMac
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25+ for a few months now, and it is easily the best balanced phone in the lineup. The battery life is an absolute tank, easily lasting me through a full day of heavy use, gaming, and streaming without a sweat. The display is incredibly bright and smooth, making it perfect for outdoor use. Plus, the cameras are sharp and reliable. It’s powerful, sleek, and doesn't feel overly bulky in the hand. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More features than a grandma knows how to use
on June 29, 2026
Posted by: LilysMawmaw
[This review was collected as part of a promotion.] A lot of us older general dont use most of the smart phone options we're just needing the basics. But I don't think there's anything my Samsung won't do.And when I do need to know something out of the norm, of course, I get a grandchild to show me how. As a collector of vintage items, the Galaxy AI option is fantastic.I can find lots of information when i'm researching an item. I have recently started using my phone for live auctions, and it works great with its large screen. I am very pleased with this model.
Value
5
Written by a customer while visiting Samsung US