Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7 out of 5
4.7
(5,210 Reviews)
Open Ratings Snapshot
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Customer Rating
5 out of 5
5
I love the built in AI and also dex PC
on July 2, 2025
Posted by: Jimmyneutron
[This review was collected as part of a promotion.] Wow, the Z Fold 6 is a truly remarkable piece of technology. I am constantly impressed by the expansive display and the seamless multitasking capabilities. The AI features integrated into this phone are also incredibly helpful and intuitive. The camera quality is superb, and I really appreciate the overall sleek design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product Has great features
on July 2, 2025
Posted by: LoveZFold
[This review was collected as part of a promotion.] The z fold 6 is a great phone I love the phone just missing a few features that can make the phone more awesome like a 8k display all the features of the phone is better then any other phone on the market the full screen display to the camera with second screen feature The selfie takes with hold the phone is aswome the sleek design is perfect not to bulky feels like a regular everday phone being carried every the Z Fold users goes the response is quick overall great just missing that 8k display and VR glasses for the phone I would love to have the Samsung Vr glasses for the Z Fold the would be so so great and convenient for the users of the z Fold
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 3, 2025
Thank you so much for your thoughtful review of the Galaxy Z Fold 6! We're so pleased to know that you love the phone and appreciate the unique features it offers, especially the full-screen display and the awesome camera capabilities. Your feedback about the desire for an 8K display and VR glasses is valuable to us. We continuously strive to improve our products, and your suggestions help guide our innovations. If you ever have any questions or further suggestions, please don't hesitate to reach out to us at Samsung Support. We're here to help and appreciate your support as a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on July 2, 2025
Posted by: Luvsamsung
[This review was collected as part of a promotion.] I love the large screen on the fold 6. It makes game play and even just reading emails so much better. Galaxy AI really helps with daily tasks and to get quick answers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Device but screen is too delicate
on July 3, 2025
Posted by: Caracoles
[This review was collected as part of a promotion.] The inside screen is too easy to brake and get hot all the time, apart from that is good phone but also too expensive.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for your feedback on the Galaxy Z Fold6! We appreciate your insights regarding the screen and your phone heating up. Keeping your software and apps updated often helps the performance, including reducing heat. Additionally, if you purchased your Galaxy Z Fold6 from an authorized distributor in the U.S. before July 31, 2024, you can take advantage of Samsung's Z Assurance program. This offers a one-time discounted repair for the interior folding screen. Just make sure to register your device with a Samsung account to qualify. Please note that this offer is exclusively for the original purchaser and only covers the interior screen, not the front or back glass. You can easily access this service by visiting Samsung’s support page and selecting ‘Start a Repair’ to follow the instructions for either walk-in or mail-in service. Additional damages will be assessed separately, and if your device is out of warranty, we’ll inform you about any extra costs beforehand. If you have any more concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Fold6 Is The Best Fold Yet
on July 3, 2025
Posted by: Sdc416
[This review was collected as part of a promotion.] I love the Galaxy AI feature. I use my device for movies, streaming, games, spreadsheets, word documents, scanning documents, finding the names of things that I didn’t know about, and much more.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It’s great that you’re enjoying the Galaxy AI features and that it enhances your experience with movies, streaming, and all your productivity needs. We're glad to know our device makes tasks like document scanning and discovering new information easier for you. If you have any questions, concerns, or want to share more about your experience, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bring on the Galaxy Z Fold 7!!
on July 3, 2025
Posted by: Thorbannder
[This review was collected as part of a promotion.] My phone is basically my whole life packed into a sleek little device. I handle work emails and chats, which is pretty essential to my job. Also, I can store all my animation files and those huge render outputs without a problem. It's like having a mini-studio in my pocket, which is super convenient. For all my editing needs, I use artificial intelligence because it saves a lot of time. AI does the heavy lifting when it comes to polishing things up, making the whole process smoother. It’s kind of a game changer, really. I love my Fold 6, but I can't wait for the bigger front screen of the Fold 7, my hands are too big, lol..
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 3, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold6. We're thrilled to see how it has become an essential part of your daily life, especially while managing work and your creative projects. It’s great to know that the convenience of having all your files and editing tools in one place is making a difference for you. We appreciate your excitement for the next iteration in the Z Fold series and the improvements it will bring. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Quality and Functionality.
on July 3, 2025
Posted by: Rachel
[This review was collected as part of a promotion.] I've been using my Samsung device every day for both work and
personal use, and I'm truly impressed by how much it helps me stay
organized and efficient. The Galaxy Al features are incredibly useful
- I often use Note Assist to summarize meeting notes, and it saves
me so much time during the workday.
Galaxy Al's live translation feature is especially helpful when
communicating with friends or colleagues who speak different
languages. It feels like having a smart assistant with me at all times.
Whether I'm working, watching sports, taking photos, or just
browsing online, this device fits perfectly into my daily routine. It's
reliable, fast, and packed with smart features that truly make a
difference. I highly recommend it.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 3, 2025
Thank you so much for your thoughtful review of the Galaxy Z Fold6, Rachel! It's great to see how the Z Fold6 has enhanced your daily routine and helped you stay organized with features like Note Assist and Live Translation. It’s also great to know that you find the device reliable and fast for both work and personal use. Your feedback is invaluable to us, and we truly appreciate you taking the time to share your experience. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A whole new experience — I loved it!
on July 3, 2025
Posted by: Menene
[This review was collected as part of a promotion.] This is my first time using a foldable phone, and I chose the Galaxy Z Fold 6… and what a great decision! The design is amazing — it feels very modern and well-built. I was surprised by how useful the larger screen is when unfolded, especially for watching videos, working, or just browsing more comfortably.
The transition between the outer and inner screens is super smooth, and even though I thought it might take some time to get used to, after a couple of days I didn’t want to go back to a regular phone. You can tell Samsung has refined a lot of details.
I’d definitely recommend it if you’re looking for something different, powerful, and eye-catching. I’m more than satisfied!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 3, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6, Menene! It's great to see that you love the modern design and the seamless transition between screens. It’s awesome that the larger display has enhanced your video viewing and browsing comfort. Your satisfaction means the world to us, and we’re glad you’re enjoying the innovative features that the Z Fold6 provides! If you have any questions or need tips, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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