Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Customer Rating
4
Best foldable
on June 20, 2025
Posted by: Loh4shop
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 continues to refine the foldable experience with its sleek design, lighter build, and beautiful main display that makes multitasking a pleasure. The hinge feels sturdy, the inner screen is bright and responsive, and performance is top-notch thanks to the latest processor. I appreciate the software improvements and long-term support, which make it feel like a true premium device. That said, battery life remains an area where Samsung could do better, especially for power users who rely heavily on the large internal screen throughout the day. The cover screen, while slightly improved, still feels narrower than ideal for one-handed use or quick tasks. Overall, I really like the phone for its unique versatility, but better battery endurance and a more usable front display would make it even more compelling
Value
4
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your thoughtful review of the Samsung Galaxy Z Fold6! We’re happy to know that you appreciate the sleek design, sturdy hinge, and vibrant performance of the device. Your feedback regarding battery life is invaluable, and we understand how crucial this is for power users. We recommend checking out our battery optimization tips to enhance your experience. We also appreciate your comments about the cover screen. Your insights help us as we strive to refine our devices. For tips on improving battery life, please check out the link below. If you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
ultimate device to support personal & business
on June 20, 2025
Posted by: d0gg0ne
[This review was collected as part of a promotion.] the size of the screen has made this a great alternative to a laptop in meetings. the s pen boosts efficiency when capturing notes and details. samsung dex also makes traveling without a laptop productivity. galaxy ai facilitates on-line research and searching.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6. It’s awesome to see that you find the screen size to be a great alternative to a laptop during meetings. We’re glad the S Pen is enhancing your efficiency with note-taking and capturing details. It's also great to see that Samsung DeX is helping you stay productive while traveling without a laptop. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Phone for spreadsheet enthusiast
on June 20, 2025
Posted by: KaiTran
[This review was collected as part of a promotion.] Galaxy AI definitely help me finish my mundane work especially those yearly evaluation from your job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it can’t wait for the 7
on June 20, 2025
Posted by: Shawnbob82
[This review was collected as part of a promotion.] Love the Galaxy AI love the folding phone so nice to have all that room to view add a s pen please
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on June 21, 2025
Posted by: Skyle504
[This review was collected as part of a promotion.] It is truly impressive how far technology has come in the realm of mobile devices. The device boasts a unique folding design, offering users a larger screen experience. Its versatility allows for seamless multitasking and enhanced productivity on the go. Moreover, the integration of cutting-edge features certainly elevates the overall user experience to new heights. Undoubtedly, this phone is a remarkable achievement in mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folded Power, Unfolded Possibilities
on June 21, 2025
Posted by: MegaDad
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 6 daily, and it’s completely transformed how I multitask! I stream Netflix, take Zoom calls, play games, and even write notes using the S Pen... all on one device. The foldable screen gives me tablet power in a phone-sized package, and Galaxy AI helps streamline my routines. Whether I’m switching between work and entertainment or editing content on the go, this phone keeps up. Flex Mode is my favorite for hands-free video and selfies. Love how powerful and futuristic it feels!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger screen
on June 21, 2025
Posted by: SprinklerGuy
[This review was collected as part of a promotion.] The Fold6 has been a life saver. The ability to open the phone and see blueprints and other important documents on a larger screen without needing to have a second device with me is pricelss. Combined with the Galaxy AI features I already know my next phone will be another Fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery on z fold's
on June 21, 2025
Posted by: Mscsoft
[This review was collected as part of a promotion.] I like the phone however the battery is struggle, even with not using the big screen the phone drop battery juice faster. It is great phone but I wish the solve the battery issues. Galaxy IA i don't use/ it is not noticeable at all. It feels you have to dig for it.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
We appreciate your candid feedback on the Galaxy Z Fold6! It's great to see that you like the phone! However, we understand that battery life is an important factor in your overall experience. The Z Fold6 is equipped with a battery designed to provide all-day enjoyment by leveraging a more efficient display. With the Z Fold6, you can listen to music for up to 77 hours and watch videos for up to 23 hours. If you feel that your battery life is shortened, check out the link attached for tips on how to optimize your phone's battery life. We also added another link to help you learn more about what Galaxy AI features your device offers. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery life)
https://news.samsung.com/global/samsung-galaxy-z-fold-6-and-z-flip-6-elevate-galaxy-ai-to-new-heights (Galaxy AI)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery life)
https://news.samsung.com/global/samsung-galaxy-z-fold-6-and-z-flip-6-elevate-galaxy-ai-to-new-heights (Galaxy AI)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US