Best Buy - Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink

Average customer rating

4.7

(5,210 Reviews)

Rating breakdown 5,210 reviews

5 Stars

4,071

4 Stars

864

3 Stars

178

2 Stars

1 Star

93%of customers recommend this product.

(

1,018 out of 1,098

)

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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink

Customer Rating

Loving the z fold 6

on March 19, 2025

Posted by: Xplicitbeatz

[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 is an absolute game-changer! The large, vibrant display makes multitasking a breeze, and the seamless foldable design feels premium and futuristic. Whether I'm watching videos, gaming, or handling work tasks, the Z Fold 6 delivers a smooth and powerful experience. The improved durability and battery life make it even more reliable. I love how it transforms from a compact phone to a tablet-like screen in seconds—it's truly the best of both worlds!

Value

Written by a customer while visiting Samsung US

Customer Rating

The Tablet in Your Pocket, Improved

on March 29, 2025

Posted by: Murphy

[This review was collected as part of a promotion.] It's like a phone that secretly wants to be a mini-tablet. Unfolded, that big, bright screen is awesome for multitasking and videos. Coming from Fold 4 it feels more durable this time, which eases my worries about breaking it. The cover screen is finally wider and more usable like a regular phone. It's still pricey, but the wow factor and that immersive inner display almost justify it. If you love tech and want a versatile device, this foldable is a strong contender. Just be a bit careful with it!

Value

Response from Samsung USBy R&R Team, May 13, 2025

Thank you for your thoughtful review of the Galaxy Z Fold6, Murphy. We’re elated to see that you’re enjoying the big, bright screen for multitasking and videos. The durability you mentioned is a key focus for us. The Z Fold6 features a Gorilla Glass Victus 2 exterior and an Armor Aluminum frame, enhancing its resilience and giving you peace of mind. We’re also excited that you find the cover screen more usable. Our Dual-rail Flex Hinge design allows for a smoother unfolding experience, making the transition between screens seamless. Plus, with an IP48 water resistance rating, you can feel more confident using your device in various environments. Thank you for sharing your enthusiasm for the Z Fold6. We hope it continues to impress you. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

The features like no other

on May 25, 2025

Posted by: The Chosen One

This is so for the best ever what is it it can't fo

Response from Samsung USBy R&R Team, May 28, 2025

Thank you so much for sharing your thoughts about the Galaxy Z Fold6! We’re ecstatic to know that you’re enjoying your experience with this phone. We want to highlight the incredible camera setup with its 50 MP main sensor, complemented by a 12 MP ultra-wide and 10 MP telephoto lens, which allows you to capture stunning photos from every angle. Plus, you can record videos at an impressive UHD 8K resolution. Additionally, the 4,400 mAh battery capacity means you can enjoy all these features without worrying about running out of power throughout your day. We truly appreciate you taking the time to share your experience, and we hope you continue to love your Galaxy Z Fold6! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Screen is very fragile nit worth it

on June 3, 2025

Posted by: geomavro

[This review was collected as part of a promotion.] After a few times opening and closing the fold screen is not opening fully

Value

Response from Samsung USBy R&R Team, June 4, 2025

Thank you for sharing your experience with the Galaxy Z Fold6. It sounds like we may need to take a closer look at your device. The Z Fold6 is crafted to handle over 200,000 folding and unfolding cycles, which means they’re designed to last for more than five years with regular use. We want to make sure you’re covered, so we’d like to remind you about our Galaxy Z Assurance. If you purchased your device from an authorized distributor in the U.S. before July 31, 2024, you can qualify for a one-time discounted repair for the interior folding screen. Just remember to register your device with a Samsung account to take advantage of this offer. To get started, you can head to Samsung’s support page and select ‘Start a Repair’. From there, you’ll follow the instructions for either walk-in or mail-in service. Just keep in mind that while this promotion covers the interior folding screen, it doesn’t include repairs for the front screen or back glass. Additional damages will be evaluated separately, and if your device is out of warranty, there may be additional costs. We want to ensure you have an amazing experience with your Galaxy Z Fold6, and we’re here to help get this sorted out for you! Please reach out to us at Samsung Support so that we can look into the next steps to help resolve this. We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Galaxy fold

on June 5, 2025

Posted by: 52sanchez80

[This review was collected as part of a promotion.] The fold 6 is a awesome phone the graphics and fps is amazing for a hand held device, the 6 is slightly lighter than the 5. Im hoping they come out with something more slim on the next generation, or a tri fold! But I highly recommend fold 6 over any phone on market, it'll be hard to switch to standard phone.

Value

Response from Samsung USBy R&R Team, June 5, 2025

Thank you so much for your enthusiastic review of the Galaxy Z Fold6, 52sanchez80! We’re more than happy to see that you’re impressed with its graphics and overall performance. You’re absolutely right that the Fold6 is lighter and slimmer at just 239 grams compared to the Fold5, making it much more pocketable and convenient for daily use. We appreciate your recommendation and hope you continue to enjoy everything the Fold6 has to offer. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Not so great phone

on June 10, 2025

Posted by: Samestorage

[This review was collected as part of a promotion.] The battery backup is very low and camera quality is not that great

Value

Response from Samsung USBy R&R Team, June 11, 2025

We appreciate you taking the time to share your honest thoughts about the Galaxy Z Fold6! We hate to see that you've not had the best experience with the battery life as well as the camera quality. Just to highlight, the Z Fold6 allows you to listen to music for up to 77 hours and watch videos for up to 23 hours. Be sure to check out the link attached for tips on how to increase your battery life. We've also added a link that should help you get the most out of your camera experience. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery)
https://www.samsung.com/us/support/answer/ANS10003468/ (Camera)
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Written by a customer while visiting Samsung US

Customer Rating

Great phone with lot of features

on June 11, 2025

Posted by: SamsungOverApple

[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 6 stands as a testament to Samsung's prowess in foldable technology, offering a blend of innovation and refinement. The Samsung Galaxy Z Fold 6 is a remarkable device that pushes the boundaries of smartphone design. It's ideal for tech enthusiasts and early adopters who value innovation and are willing to invest in a premium experience. However, for those seeking a device with top-tier battery life, cutting-edge camera capabilities, and a more traditional form factor, it might be worth exploring other options.

Value

Written by a customer while visiting Samsung US

Customer Rating

Very satisfied with Zfold

on June 12, 2025

Posted by: MedicOnTheRun

[This review was collected as part of a promotion.] I use my ZFold for work and for gaming. I love the ability to open forms easily and the ability to see a larger screen which makes it easier to navigate pages that have 'boxes' to be filled out, without a lot of back and forth missing spaces that you can't see. I enjoy the fact that I can complete my work anywhere, without having to carry my PC. The memory and the programs that are available make this phone a game changer. The use of AI also makes it a great choice for anyone that needs to complete projects on the go. The larger screen makes it a great choice if you enjoy gaming in your downtime. This phone has excellent processing speeds and an all around great choice for work and play. My choice not to give it five stars is due to the problem I have with the front screen not transferring to the larger screen inside when I I am using programs like Facebook and want to open to a larger screen. This may not however be the phone's issue it could be the program. However it is a great choice for someone who has to work and play on the Run.

Value

Written by a customer while visiting Samsung US

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