Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Posted by: Bobbo
Verified Purchase:Yes
Fold is hardly noticable, opens easier, better overall physical feel.
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer Beware
on September 23, 2024
Posted by: Anonymous
Without a doubt, this is one of the worst phones I have ever purchased simply because of it's difficulty when it comes to text messaging and picture messaging. I have tried numerous "fixes" and "workarounds" and this dang phone still has about a 20% fail rate when it comes to sending text messages and a 30% fail rate when it comes to sending picture messages. Although everything else on the phone works great so far, I still gotta give it ONE STAR because there seems to be no viable fix for this annoying issue,
Response from Samsung USBy Social Commerce, September 24, 2024
Good day Andrew,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Please take a moment to review, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Please take a moment to review, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing with your device. If you have any questions or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Posted by: Carey
from waterloo iowa
Expertise:Intermediate
Verified Purchase:Yes
love the new look and feel from the z5. the Ai is a cool upgrade, still messing with that.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cameron
Verified Purchase:Yes
Great evolution of the Fold. Love that when folded, the Fold 6 is not as narrow as the Fold 5.
Written by a customer while visiting Samsung US
Posted by: K D B
Expertise:Intermediate
Verified Purchase:Yes
Nice bright screen, excellent resolution. Doesn't come with an s pen unfortunately, said pen only works on the main screen- not the outer one...
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Dr GEE
from Las Vegas, NV
Expertise:Intermediate
Verified Purchase:Yes
Had to get the best phone- and the Z Fold 6 is a gr8 phone. A little over priced for its production.
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Thunder394
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I had the Fold 3 before I go the Fold 6. I have not had a chance to really play with the AI stuff on it but so far I am liking this upgrade. I really like the case option with it that was one thing I did't like about the Fold 3 the case selection out there made the phone seem much thicker then I liked.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Josh
from California
Expertise:Expert
Verified Purchase:Yes
As my first foldable I love it! I originally ordered a Pixel 9 Pro Fold, however I found it's multitasking (which was the main reason I wanted a fold) lacking compared to Samsung's. Also had no issues ordering or receiving it in a timely matter. Cameras could be better but honestly for an average photo taker like me they work well enough.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US