Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Posted by: Gerald
Verified Purchase:Yes
When my wife and I saw our first Z Fold 6 we new we would enjoy the size and features. Now that we've both had ours for just over a month we still find new features and benefits daily. Battery life is great, and the larger, tablet sized screen is awesome.
Written by a customer while visiting Samsung US
Customer Rating
5
First foldable
on September 7, 2024
Posted by: Zortson
[This review was collected as part of a promotion.] This is my first foldable, and I'm never returning to a slab phone. Z fold looks and feels extra premium and media on main screen is awesome. New Galaxy AI features are pretty cool and I'm looking forward to future ai tools.
Value
5
Written by a customer while visiting Samsung US
Posted by: Phat ss
from Salina ks
Expertise:Beginner
Verified Purchase:Yes
Battery still not long . But good to use i will choice ss my favorite
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Umar
Verified Purchase:Yes
Im ususally not a z fold guy i would buy a s series i night this phone and im living it
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and features
on September 7, 2024
Posted by: Mamadaughter2
[This review was collected as part of a promotion.] Galaxy Al great features perfect in size great for movies with family also it's great in size very big phone games feel real like it's 3d
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The foldable done right.
on September 8, 2024
Posted by: Braed123
[This review was collected as part of a promotion.] I never thought I would get the fold. All prior editions had a tiny front screen, or didn't feel durable. This one is different. It feels high end which is good when you get a new phone.
It has the new Galaxy AI features built in. So far I haven't really used them. Most seem to be more party trick like than actually super helpful. However it's nice to see Samsung integrate it in such a way that I only need to use it if I want to.
Great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NO
on September 8, 2024
Posted by: TRIPO
100% LOVE IT BUT NEED MORE CHOICES' ON OTTER BOX OR SOME NICE PROTECTION CARRYING CASES
Written by a customer while visiting Samsung US
Posted by: COCO
from NJ
Expertise:Expert
Verified Purchase:Yes
Great phone, but battery life is awful. Ot xhatges very slowly compared to my S23 Ultra and battery is draining very fast. Disappointed for that price.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 9, 2024
Aloha Coco,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US