Customer reviews from jbl.com
JBL - Quantum 610 Wireless Over-Ear Gaming Headset - Black
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for JBL - Quantum 610 Wireless Over-Ear Gaming Headset - Black
Customer Rating
5
Amazing Gaming Headset!
on September 13, 2022
Posted by: fayhope
from Hammond, LA
[This review was collected as part of a promotion.] This JBL Quantum 610 wireless headset is amazing! The headset is extremely comfortable. It stays charged for an unheard of 40 hours! Sound is perfect for gaming. Its crystal clear and you KNOW where the sound is coming from as you game. It is a gaming headset but it is also great for movies or music! Just amazing!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Convenient, complete, and well-made.
on September 12, 2022
Posted by: IbrahimBoran
from New York, NY
[This review was collected as part of a promotion.] Sound: Headphones sound great. I don't think it has that true JBL Signature Sound like other non-gaming JBL headphones but for a gaming headset, these are quite good, especially with the surround sound experience (the 50mm drivers make a good impact). The Equalizer in the JBL PC software also adds a lot of quality to the headset as well. Lows, mids, and highs are all adjustable. In addition, there's also a spatial sound section/feature where it adds echo and reverb to the sound like it's coming from the "space". The effect is customizable from the software with advanced options and sliders. It's similar to a live concert experience which I thought was cool for some songs and games. The headset is quite loud and the earcups also seal the ear very tightly to create solid insolation. I also didn't get any lag with the wireless feature which was very enjoyable to see.
Microphone: I love the "flip-up to mute" feature. It comes in handy during gaming or chatting/video calling sessions when you immediately want to mute. The small red LED light is also well-thought and placed. However, if you are using the headset wired, when you flip the mute switch on the cable, the light on the microphone doesn't turn red. It's visible in the software but would've been nice to add that little touch with the LED light. Overall, it sounds clear, I had no issues with the sound or got complaints about the audio from the other side. The mic is also flexible and once I was told that I was too loud, I simply moved it away from my mouth to a more comfortable spot. The mic looks like it would only move in only one direction from photos but it's very adjustable and easy to use. There's a microphone section in the software as well. "Mic Level", "Mic Volume", and "Sidetone" could be all adjusted from the software with sliders in order to get the best out of the mic.
On-headphone control buttons: I loved the buttons and their placements on the headset. They weren't in accidentally pressing areas with my usage. The right earcup only has the iconic JBL on/off flip switch for Bluetooth use. The left earcup has the volume + game-chat dial and the mute button. The game-chat dial is very convenient, and switching between the game/video sound to the chat room effortlessly was game-changing. Although the dials are smooth, they were still firm enough to not move or change settings with head movements.
Fit/Comfort: The earcup pads and the headband are very soft and comfortable for long uses. The headset is flexible and I didn't have any comfort issues. The only negative factor I came across was the headband adjustment levels. If a headset has 10 adjustable levels I'm usually at the 6/7th level which still leaves some room at the top. However, with this pair, I maxed it out. I don't have a large head but someone with one might find this pair a bit uncomfortable with the pressure coming down the headband. Other than that, the headset is very comfortable and although it's a bit on the heavy side, the weight didn't bother me at all. I enjoyed the freedom of no cables and the battery lasted for quite a while.
JBL Quantum Engine PC Software: The software is great and I loved using it. It would've been nice if it had a different layout and user interface options but it gets the job done. I love customizing my products and the software provides just that. The RGB JBL logos on the earcups can also light up with effects. There are "Breathing", "Solid", "Wave", and "Glitch" effects available in the software. You can link any effect to any color and pretty much create your own light artwork and change the colors depending on your setup, game, mood, etc. The software is very easy to use and it definitely enhances the performance you would get from the headset.
Overall, I would recommend this headset to gamers. Compared to other headsets in this price range, this pair has a lot to offer anywhere from customizability to the wireless connection. Everyone has different needs, of course, but for what I look for in a gaming headset, this satisfies most of the factors.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very cool wireless gaming headset!
on September 12, 2022
Posted by: Sinuhe_0123
from Texas
[This review was collected as part of a promotion.] I didn't know what to expect about this wireless headset when I first got them but let me tell you that they met my expectations! I have large ears and the fit was great, my ears didn't stick outside the ear cups and have no discomfort even while wearing glasses. I did notice that the ear cup material got a bit hot after about an hour of use but nothing too bad. USB and 3.5 mm cable are super easy to set up, had no issues setting up the headphones to my PS5 using USB or my Switch and Xbox Series X with the 3.5 mm cable. Audio is loud and super crisp! Has good bass and mids are very detailed, had no issues with competitive games like Call of Duty Warzone. The ear cups swivel around to lay flat on my chest when I'm wearing them around my neck. The JBL logo lights up when the headset is ON and this is a nice addition specially when gaming in a dark room even if you can't see the glow, my son loves watching play since the lights keep changing between blue, white and purples tones. The included bag was a nice little bonus since I'm always looking for a place to keep my headsets safe and free from dust when I'm not wearing them. The mic worked great with the included windscreen. My buddies over voice chat were able to hear me loud and clear even while gaming under a ceiling fan. Muting audio doesn't get any easier than flipping the boom stick upwards. This wireless headset has a good weight to it and they feel premium. JBL definitely has a good product here, very happy with it!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Plug&play, comfortable, lasting, midrange headset
on September 10, 2022
Posted by: Achambers1978
from Chicago, IL
[This review was collected as part of a promotion.] The JBL Quantum 610 gaming headset achieves everything is trying to accomplish with no major drawbacks. Unboxing it, the headset has a nice presentation, great materials and it's packaged well in a cloth bag. It comes with the usb dongle, usb-c charging cable, 3.5mm cable and paperwork. My experience in windows 10 was plug and play, though I already had the JBL Quantum Engine software installed. It identified the headset, updated the Quantum Engine and I was ready to go.
My headset was fully charged in a less than an hour, though I've read it takes three hours to fully charge from zero. Battery life is stated to be 40 hours, and that is consistent with what I've seen. If the battery does run out, you can still use it while charging.
The headset is super comfortable, with a thick pad on your head and very squishy ear cups. I never had that achy feeling across my dome or sore ears after an all nighter. The microphone is not removable, but it rotates up and down and bends and holds if you need to adjust it or move it out of the way. I like the included sidetalk feature to hear yourself in the headset. The mic functions beautifully, it captures my voice loudly and resonantly but if a sound is just a few inches further away, it's not picked up.
Comparing this headset to my Quantum One, there are two stark differences (other than the fact that the One is corded). The first is that the 610 has no noise cancelling. Now for me, gaming alone in my basement, I don't miss that feature at all. But if you're in a gaming center or with a group, or game on the go, you may want to spend just a bit more for the 810 model, which has active noise cancelling. The second big difference is the sound quality. This is the only place where the 610 shows why it's half the price of the One. I found the sound enjoyable, but very bass heavy. Using the equalizer helps this, but there's also a little muddiness in the sound.. with music or movies, highs and lows get a little lost together. Where the two headsets agree is on surround sound and positionality. Movies in DTS present allllmost as good a sound field as my 7.1 Atmos home theater. In gaming, I can easily tell where footsteps, gun shots, etc are coming from.
Overall this is an easy to use, long lasting, super comfortable headset. The controls are good and the software is robust. If you need ANC, or you're an audiophile who wants to also use these for music and movies, I'd like to spend a little more.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Quantum 610 Wireless Headphones Review
on September 9, 2022
Posted by: Dogsnif
from Near Raleigh, NC
[This review was collected as part of a promotion.] JBL’s Quantum 610 Wireless Headphones are pretty impressive. The best part for me is the fact they are wireless. They quickly connect via the included 2.4Ghz dongle or through an included braided 3.5mm cable, which has a very convenient volume rocker. I had no issues connecting with my laptop or desktop. The Q610 appear versatile enough as it can connect a PlayStation or Xbox, however, I do not own either of those devices.
The overall design of the Quantum 610’s is very pleasing. They are well-built and sturdy and come with a matte-black headband and semi-glossy ear cup finish that looks rather nice. The exterior of the ear cups includes a JBL logo. The logo includes user-adjustable RGB lighting effects that, when lit, complements my RGB gaming keyboard and mouse! The headset itself is mostly hard plastic, but seems durable, and sufficiently light. The earpads are soft and comfortable and are covered in leather (or should I say pleather) instead of cloth. This design feature made the sides of my head a little warm after an extended period, but this is expected as the ear cups are fully closed. The size of the ear cups may be a problem for some as the cup pads were not deep enough for me. The lack of depth causes my earlobes to touch the cup lining. I would also like more padding on the headband. I found them comfortable enough to wear through extended sessions but the clamping force may be a bit on the tight side for some. The boom microphone is very good. I did not experience any problems and my voice came in very clear and natural sounding. The microphone is in a good place and has a cool lift-to-mute function. There is also a mute button which is both very intuitive and convenient. The mic/game sound mixing rocker is also a very welcome feature. The boom mic it is not removable which would’ve been nice. The headphones ship with a JBL-branded cloth carrying bag which is rather cheap. It doesn’t include a drawstring or Velcro so there is nothing to keep the headphones in the bag when transporting.
I have to say that the sound quality is what you would expect from JBL. The Quantum 610’s drivers deliver very good audio quality out of the box without any enhancements. The bass is punchy with a good amount of clean sub-bass. It is not overwhelming and does not distort at higher volumes. The midrange is right where it’s supposed to be and the treble is elevated without being intolerable. Movies, content, podcasts, and most dialogue sounded natural.
I downloaded the JBL QuantumENGINE software as it opens a lot of customization and options. The software is actually pretty comprehensive, simple and useful. The software allows the adjustment of the EQ by small increments, RGB lighting modes, Spatial Sound activation, microphone settings, firmware updates, and more. It is quite robust - even providing a holographic representation of the headset. The Spatial Sound tab gives you the option to choose DTS:x or the proprietary JBL QuantumSURROUND which provides a sightlier better object placement and soundstage. This setting does, however, boost the bass but that can be adjusted with the EQ. When in the gaming environment, Spatial Sound technology lets you know exactly where things are coming from when it comes to the environment. Every sound is clear in a gam so you know exactly when something is creeping up and what is going away at the same time!
The battery life is excellent. At 40 hours without RGB, I used the 610’s for a whole week without charging. You can charge them while playing which is a feature that not a lot of wireless headsets provide. It only takes 3 hours to fully charge the 610’s which is quite adequate in my book.
In summary, I have never owned gaming headphones before and have only had limited use of headphones in general. That fact aside, this is the best pair of headphones I've ever used for any reason. The Quantum 610 Wireless Headphones are great for gaming and they are great for music as well. For me, the design, build quality, versatility, customization, mic, sound quality, and of course, the fact that they are a wireless, makes these headphones a worthy headphone contender for any reason.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Nice gaming headphones
on September 9, 2022
Posted by: SandyD
from Saltville VA
[This review was collected as part of a promotion.] These JBL quantum headphones are GREAT! What is great about these headphones is that you can connect wireless or wired. Had to use wired to connect to XBOX but play station can connect wirelessly. These headphones are very easy to use and connect. The microphone picks up well and the mute function is great, either push mic up or hit button on headphones. The sound quality and volume are awesome as well. The sound quality makes you feel like you are in the game. You can use headphones while they are charging as well. JBL lights up on the side which looks great. Battery life is well over 12 hours. This is yet another great product from JBL. The comfort of these headphones is great. The foam material and coverings feel great. I can easily wear these for hours at a time. Would highly recommend these JBL quantum headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Must have for gamers
on September 9, 2022
Posted by: BlondeAzn
from Brooklyn, NY
[This review was collected as part of a promotion.] This is my very first pair of gamer headphones and I couldn’t be more excited. I’ve tried using these with my Xbox and also using them with my MacBook for my zoom calls. They work great on both devices. I love that they are wireless. Using them with my Xbox games make me feel like I’m actually in the game. They sound incredible! Very crisp and clear sound. Although they are over the ear headphones, they don’t feel uncomfortable after a few hours of wear and they are lightweight. When I use them for my zoom calls, the mic picks up my voice clearly and I can also hear my meetings clearly. I can charge them while using which is convenient as sometimes I forget to charge my headphones. One charge for me would last about 2 weeks depending on how frequently I use them. These headphones definitely became a staple in my daily use.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Very nice for the price.
on September 7, 2022
Posted by: migss89
from Chicago, Illinois
[This review was collected as part of a promotion.] Nice and comfortable to wear. The cushion on the ear cups is nice and fluffy. I wear glasses and these are comfortable to wear. I only use them for about half & hour. I can’t say what they feel like for longer wear. Sound is pretty good. I have only used them in wireless mode not plugged in. No complaints. Battery is great. 40 hours sounds accurate. Overall I’m pretty happy.
I would recommend this to a friend!
Written by a customer while visiting jbl.com