Customer reviews from jbl.com
JBL - Quantum 610 Wireless Over-Ear Gaming Headset - Black
Average customer rating
4.8
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
17
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
95%of customers recommend this product.
(
19 out of
20)
Customer Reviews for JBL - Quantum 610 Wireless Over-Ear Gaming Headset - Black
Customer Rating
5
My Experience
on October 25, 2023
Posted by: Ivan cruz
from Anaheim, California
[This review was collected as part of a promotion.] My gaming experience with the JBL Quantum 610 has been amazing. Since I am an avid gamer who spends countless hours on my computer, the JBL Quantum 610 provides a comfortable and light design that does not strain my ears, neck, or head. As a result, the time I spend with these headphones makes for an excellent gaming experience.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable, light, and sleek.
on September 28, 2022
Posted by: Nik_Delano
[This review was collected as part of a promotion.] These headphones from JBL are very surprising. Most gaming headphones I have tried seem to be cheap, uncomfortable, heavy, or some variation of the 3. These headphones, however, aren’t that way. They’re sturdy, but also lightweight and prove to be comfortable for long use sessions.
The sound quality is pretty good for the price, and thus I have no complaints. The addition of the USB dongle to allow for use with consoles that don’t fully support bluetooth is very nice. My only gripe is that I can’t pair them directly via bluetooth to my switch or phone.
Another thing I appreciate about these headphones are the design. Most gaming headphones are either really flashy with crazy LED lights, or really bold with crazy shapes and corners on the ear cups. These headphones aren’t that way. They’re sleek, with only the JBL logo lighting up. Some may prefer the more crazy designs or the flashy lights, but I personally prefer the more subtle design these headphones offer.
Overall, these headphones are great for your light to more heavy gamer out there. I would definitely recommend these as either a gift for someone who likes to game a lot, or for yourself if you enjoy gaming but don’t want flashy headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Gaming Headphones
on September 27, 2022
Posted by: knova
from Denver, CO
[This review was collected as part of a promotion.] These headphones are amazing to game with. I play Fortnite and you can hear every little detail in the game which is what every gamer wants. I play on a switch and I love that I just have to put the USB in and it’s a plug and play. No extra steps, super easy. JBL never fails with their products!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome Headphone!
on September 24, 2022
Posted by: bensyl
from San Jose, CA
[This review was collected as part of a promotion.] Physically and completely cover up my both ears, so it block the noises from the out side and work like a noise canceling head phone. It's awesome! The sound and microphone work good. Only one thing, it's little bit heavy to me using long ours. And I like a colorful LED lights both side.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfort and quality
on September 23, 2022
Posted by: Ec6703
from San Jose, Ca
[This review was collected as part of a promotion.] These headphone are probably one of the best ive had. They are extremely comfortable. They adjust to your size and the sound quality is like no other. I would highly recommend them! My son loves them as well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
My New Favorite Gaming Headset!
on September 19, 2022
Posted by: AZJuice
from Surprise, Arizona
[This review was collected as part of a promotion.] My old headset was big, heavy and gave me a head ache after long gaming sessions. My new JBL head set is very comfortable, surprisingly light and not so cumbersome. I love how the mic boom folds up and automatically mutes the mic. Lets be honest, sometimes we cant break for food and might eat and game at the same time. The last thing you want is to be chewing or crunching in someones ear. The mic simply folds up, mutes and gets out of the way for your next window to scarf some pizza - LOL! The only negative i can see from this set is that JBL still doesnt have the ability with the USB dongle to work with the XBOX. Hopefully soon in the future.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I'm Not Much of A Gamer, BUT...
on September 18, 2022
Posted by: mradonis
from Dallas, TX
[This review was collected as part of a promotion.] Disclaimer: I am NOT a regular gamer. I just want to make that perfectly clear as this review just so happens to be for the JBL Quantum 610 Wireless headset - a headset designed and built specifically for gamers. "Why did I get them", you ask? Well, simply put... I love JBL/Harman products. I've used several of their speakers, earbuds and headphones over the last few years which I've been impressed with the sound and I've had interest in one day getting more into gaming, so I figured why not try a brand that I trust for my first gamer headset rather than taking a chance on a brand I'm unfamiliar with. So... just so I'm transparent: my review as follows is based solely on my impression of this JBL Quantum 610 Wireless headset - the very first (and only) headset I've ever experienced.
So, after unboxing this pair and trying them on, my first impression was these are comfortable. I consider them to be lightweight; they're definitely not heavy, so they don't feel like weights on your head. They have really soft cushion which I liked as it was comfortable to my head and ears. They're not noise-canceling, so with them on and no sound coming through, you can hear other sounds in your environment moderately well.
Included in the box is a 3.5 mm aux cord, a USB type-A charging cable, and a USB Bluetooth wireless adapter. Anxious to get an idea of the sound, I took an unconventional approach for such a headset by first testing the sound like a would a normal pair of headphones. My hearing skills when listening to music through a new pair of headphones gives me a general idea of how I feel about the sound and the headphones themself, so I plugged in the aux cord to my Android phone (where I normally use to listen to music through my JBL Club 950NC headphones) and I played music familiar to me to get an idea. I quickly learned that these are not designed for recreational music listening. At least not in my opinion. The sound was so far different than I could have imagined in areas like mid-range, bass, presence and tone. The volume at max level also sounds to be significantly lower than my experience with my other JBL headphones. There was, however, one cool thing that I enjoyed while testing these on music and that was the "QuantumSound" surround sound. They give off a great ambience with music coming through in surround sound, which I learned later compliments video game playing that uses background music. For the surround sound, I give it a 9 out of 10.
After testing it out by listening to a couple of songs, I decided that my next test for it should be on my computer via Zoom. I did this using the USB type-A cable which my computer picked up with in very quick time with no trouble whatsoever. I began a Zoom call with a friend and, after having some difficulty on my end getting Zoom to use the JBL headset as my sound device vs my webcam mic, my friend was able to hear me loud and clear. I, too, could hear them well and the sound I felt was pretty decent - not knowing what to expect chat-wise, of course.
For my final test, I decided to take this headset to where it belongs - connected via a game system. I used the aux cable to plug into my PS4 controller while playing Madden '21. As stated above, I'm not a big gamer, though I do have a few games. I went with Madden because of it's use of music, crowd ambiance, controller button sound fx, commentator dialogue and, of course, football sound fx. Here is where it all began to makee sense to me - the volume and the surround sound. Unfortunately, I've never played online with anyone, so I was not able to chat using the built-in mic during gameplay - but sound-wise, I was able to enjoy this headset more now than before. The music during the game settings screen sounded good (I'm not sure if the games' developers mix or EQ the music for video games differently than commercially released music, but nonetheless - it sounded good). The crowd had a wide stereo sound that game the gameplay a great feel because of the headset's surround sound. The commentators sounded clear with great presence, and the sound fx of the football being caught and players tackling one another sounded really good. It wasn't until this moment that I appreciated that the volume of the headset wasn't louder, as I initially thought it was low while first listening to music from my phone. I think the volume is good at max level for gameplay (and yes, I did check the settings on my PS4 to ensure that I had it at max level directly from the settings) so that when gamers are playing, it's not so loud that the entire house could burn down without them hearing noise outside of the headset. I was still able to hear my family speaking around me, although I would occasionally have to pull the headset back off of one ear to hear them clearly. Considering this was my first experience hearing a gaming headset, I'd give the Quantum 610 Wireless a 9 out of 10. I still think a little bit of a boost of mid-range and high-end could enhance the sound just a bit more.
Lastly since I hadn't mentioned it yet, the buttons, switch and volume dial on the aux cable and headset are pretty straightforward. With just the push of a button on the headset (or a flip of the switch on the aux cable), you can quickly mute your mic. I tested this out during my Zoom call and it worked as designed. You can also just flip the mic-piece upward for it to mute and you will see a red light indicator near the tip of the mic indicating that you're on mute. There's a volume dial on both the headset and aux cable, as well as a chat/audio balance dial on the headset only. Oh yeah, when connected via Bluetooth, the JBL logo on the outside of each ear of the headset glows a few different colors which looks pretty cool, too.
All-in-all, I'd give these a 9.8 out of 10. I can't think of much of anything that I feel like they're lacking and honestly, because I have no other headset to compare them to, I'm not sure if these average or above average. My experience with JBL, however, won't allow me to even entertain the thought that they could possibly be below average - that's just silly talk! Lol.
JBL - thank you, as always, for consistently designing and delivering your fans and supporters quality sound a grade-A experience every time. You guys ROCK!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Super comfortable, great sound
on September 17, 2022
Posted by: Yaz1975
from Mesa, AZ
[This review was collected as part of a promotion.] Was excited to try these headphones as I spend more time with online meetings and needed a set that sounded great and were comfortable to wear for extended periods. LOVE the bluetooth connectivity with my PC, make online meetings so much easier with no cables and cords. And frankly, using them to listen to music from my computer was pretty great as well. Had a friend try them out on his PS5 and he loved them. Communication during games with others was clear with no lag. Had my daughters try the wired connection with their Switch systems. Again, both sound and microphone was clear and had big sound in the ears. LOVE the soft padded earpads, so comfortable and adjustable. I'm also a big fan of the swing mic that can be muted with simply tilting it to the up position. Wireless connectivity was simple and had no issues with a Windows PC.
I would recommend this to a friend!
Written by a customer while visiting jbl.com