Customer reviews from jbl.com
JBL - Charge 5 Wi-Fi Portable Wireless Speaker - Black
Average customer rating
4.2
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
16
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
3
100%of customers recommend this product.
(
12 out of
12)
Customer Reviews for JBL - Charge 5 Wi-Fi Portable Wireless Speaker - Black
Customer Rating
5
JBL Charge 5 WIFI
on January 17, 2024
Posted by: catee
Totally diggin it! Great thus far! There is no more for me to say!!
Written by a customer while visiting jbl.com
Customer Rating
5
Great speaker!
on November 10, 2023
Posted by: jmpearson
Great speaker! I’ve been searching for a couple of years for a portable speaker that supports airplay and has the right mix of bass, sound quality and portability. This is the one. Great sound, can get really loud and it’s easy to throw in the car.
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Charge 5 Wifi
on September 26, 2023
Posted by: DreDay
from Port St Lucie, FL
[This review was collected as part of a promotion.] The Charge 5 Wifi iss great speaker. The Wi-Fi feature works as advertised. I linked it with my Amazon music account and it played with no issues when I got a call. It has other music streaming apps to choose from. Pandora isn't one of them, but I was able to cast it to my Charge 5 wifi. The sound quality is good. The JBL one app helps with adjusting the sound to your personal preference. And setting up the wifi connection. The speaker is really waterproof. I took it tubing down the springs and it dropped in the water and swept away and it worked find afterwards. The speaker is great. I use when I'm outback grilling.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Piece of junk !!!
on September 20, 2023
Posted by: victorionutstefan
This is a trash speaker. One of the worst speakers JBL ever has. I had other JBL speakers in the past, all of them I encountered problems in different scenarios (conectivity problems, battery problems, cracks and pops...). This Charge 5 wifi has serious problems when connecting either bluetooth or wifi. This thing just doesn't work at all. It works once and after I shut down and start over again it won't be discoverable by wifi, bluetooth and even the app and I have to always factory reseting in a loop. JBL PLEASE RELEASE FINAL PRODUCTS ONCE AND FOR ALL !!! All your products are garbage unfinished products. Big shame on you JBL !!! This is my LAST jbl product and return to trusty almighty Sony.
By Customer Support, September 21, 2023
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Charge 5 Wi-Fi. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
My go-to Bluetooth speaker for taking everywhere
on September 19, 2023
Posted by: Happy_dad
from SF bay area
[This review was collected as part of a promotion.] I extensively used this speaker and think it's everything I need in a relatively compact, rugged speaker. I have owned a Pulse before, and while the sound quality was great, it was an inherently fragile speaker. Not in the sense that it might break, but in the sense that I didn't want it get scratched up, hence I was babying it.
The Charge 5 is covered with the famous rugged fabric that JBL compact speakers have been known for, and this fabric is great. I am not afraid to toss the speaker in the backpack, put it on the granite next to the pool, and sometimes even chuck it into the pool. The fabric takes up all the abuse without showing any signs of wear.
The sound, of course, is signature JBL. It's got bass, it's got crystal clear treble, and vocals and such sound true to life. You can adjust the equalizer to your liking, but I trust the JBL engineers and just leave everything by default. I can hear all the key moments and instruments that I enjoy using my studio headphones, and that's all that matters.
The manufacturing quality is high; as mentioned above, fabric looks and feels great. The passive bass radiators at the ends of the cylinder look nice and faithfully pump out that impressive bass. The charge port on the back is covered by a door that seals very well; enough to withstand a swim in a pool. The buttons are clicky and tactile. The logo is a very dark blue with golden sides, which looks very classy on a black speaker.
The speaker has noticeably slanted sides, but stands up surprisingly straight, as visible on one of the pictures. Magic of geometry, I guess.
The only negative moment is very fleeting, but is always there. When I go to turn on the speaker, it takes about 10-15 seconds to fully load and sound the wake-up trill; only after that can I press the bluetooth button to connect it to my phone. If I only turn it on, the speaker doesn't automatically establish Bluetooth connection.
Overall, the speaker is great and is my go-to Bluetooth speaker for taking everywhere: camping, pool, outdoor party, and sometimes even listening indoors.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Charge 5 WIFI, Bluetooth and charge on the go
on August 29, 2023
Posted by: Tedschaumburg
from Chicago, Illinois
[This review was collected as part of a promotion.] The Charge 5 WIFI is one of very few portable Bluetooth speakers that are available today with Wi-Fi 6, which means that the speaker supports high-resolution 24 bit/96kHz playback over your home network. This feature offers more versatility than other speakers this size because you do no need to tie up your phone to stream music because it will play any streaming service directly from your Wi-Fi connection, and the JBL one app makes it possible to use your phone as a remote control. You can connect streaming services, adjust the sound quality with the 3 band graphic equalizer, or connect another speaker that is compatible. I will mention the sound quality is amazing whether you are streaming via Bluetooth or the WIFI connection, but the sound quality is audibly better through WIFI. I have used it as a musical backdrop for the balcony or at the beach, it’s excellent. As a nice feature you can reverse the charging chord and use the battery in the speaker to recharge your phone. It’s a good size to take on the go.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL CHARGE 5 WI -FI
on August 24, 2023
Posted by: Whiskerswoman
from Camden, Ohio
[This review was collected as part of a promotion.] WOW
I love this speaker. To begin JBL product packaging is awesome. This speaker amazes me. Using wi-fi is a game changer for me. I don't have to stop my music to take a call. This speaker is so durable. We have used it by the pool, camping , and lots of outdoor activities. We love the long battery life. It definitely goes 20 hours without a charge. I would and have recommended this speaker to all of my friends. Everyone that has seen and heard it wants one !!The app is very user friendly. The charging port for phone has definitely came in handy. I like that it has ridges it sits on. Once again very durable. It design is perfect. The sound is awesome. Very clear sound with deep base. I will be purchasing another JBLCharge 5 wi -fi for our second home. Once again JBL exceeded my expectations.
I love this speaker. To begin JBL product packaging is awesome. This speaker amazes me. Using wi-fi is a game changer for me. I don't have to stop my music to take a call. This speaker is so durable. We have used it by the pool, camping , and lots of outdoor activities. We love the long battery life. It definitely goes 20 hours without a charge. I would and have recommended this speaker to all of my friends. Everyone that has seen and heard it wants one !!The app is very user friendly. The charging port for phone has definitely came in handy. I like that it has ridges it sits on. Once again very durable. It design is perfect. The sound is awesome. Very clear sound with deep base. I will be purchasing another JBLCharge 5 wi -fi for our second home. Once again JBL exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Charge 5 WiFi is the way to go
on August 16, 2023
Posted by: Baynes
from Cincinnati, OH
[This review was collected as part of a promotion.] This speaker has it all. First, the Pro Sound with deep bass is outstanding. Next, it goes without saying the ability to connect over WiFi is a game changer. You can AirPlay, Alexa or ChromeCast to seamlessly connect. I haven’t needed the power bank yet as I charge my phone every night, but think this is a great value add.
I would recommend this to a friend!
Written by a customer while visiting jbl.com