Customer reviews from Newair
NewAir - Boveda Electric Cigar Humidor - Black
Average customer rating
4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
12
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
3
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for NewAir - Boveda Electric Cigar Humidor - Black
Customer Rating
5
Perfect Collaboration with only a few minor quirks.
on November 7, 2023
Posted by: Tony
from Texas
It's very easy to see why the cigar community was anxiously awaiting the release of the collaboration between two of the most trusted names in the cigar community. The Newair x Boveda NCH500BS00 is a world class humidor and the first of its kind. I love Boveda packs as they offer the absolute most ease-of-use for any humidity option on the market. Add them, and check them every so often for dryness. Replace when dry. It doesn't get easier than that. Marry that up with the superior build quality that Newair is known for and you easily have one of the best humidors on the market. I love that Newair has been so invested in not only temperature control, but also humidity control where they are constantly stepping their game up. Look, your cigars are an investment. Don't skimp and make sure you protect them.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV . We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV . We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
It's perfect!
on November 2, 2023
Posted by: Stogiechik
from Riverside
I am loving my humidor. It's cool they did the collar with Boveda to ensure the best humidity environment for the cigars. This humidor has lots of storage shelves which helps keep everything organized. The design and quality are excellent. This is my 3rd Newair and I absolutely love them all!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Definitely needs to be seasoned. Poor customer service
on October 31, 2023
Posted by: BN
from New York City
I purchase the brand new 500 Count Boveda humidor and called customer service for help. We got disconnected and no call back even though I registered the product and they had my callback info. Every ad I saw and even in the owners manual that came with the humidor said "no seasoning necessary" the humidor is NOT ready to go as the manual and advertising stated. When I called the customer service rep said you DO have to wipe the shelves down with distilled water and season the humidor. I'm an avid cigar smoker and know the importance of seasoning. I knew it was too good to be true. I waited for months for this to come out and disappointed in the overall product and advertising.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
I am sorry for the confusion on this. Our agent was mistaken, as this was new product for us and a new requirement they were not fully up to speed on the fact that these units indeed do not need to be seasoned. This was based on testing with both Newair and Boveda.
I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
I am sorry for the confusion on this. Our agent was mistaken, as this was new product for us and a new requirement they were not fully up to speed on the fact that these units indeed do not need to be seasoned. This was based on testing with both Newair and Boveda.
I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
Written by a customer while visiting Newair
Customer Rating
4
Good humidor but has it's quirks
on October 28, 2023
Posted by: Supremo Tabako
from Los Angeles
Great humidor but needs work. Overall finish of wood is rough. Pegs are super tight. Newair says 3x 60g Boveda packs work but Boveda's website & Newair's manual suggests 5x 320g packs. Solid 4/5 stars
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH500SSB0-BV. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH500SSB0-BV. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Innovative Ideas
on October 27, 2023
Posted by: Pick Jimi
from Fort Worth TX
All and all it's a solid unit. Some interesting ideas, some that needed a little more development. It has a very good seal and it holds temp well. I can fit AT LEAST 500 cigars in this thing. Happy overall.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Well Made Humidor
on October 23, 2023
Posted by: Master Your Ash
from Las Vegas, NV
This unit has thoughtful spots for the Boveda humidification to easily fit below each shelf. The shelf design does limit stacking in the middle of the shelves but the humidor is spacious.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your to comments in regards to this product NCH500SSB0-BV. We are delighted hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair