Customer reviews from Newair
NewAir - x Boveda 500 Count Electric Humidor, Cigar Humidor Box with Built-In Boveda Humidity Control - Black
Average customer rating
3.7
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
12
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
5
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for NewAir - x Boveda 500 Count Electric Humidor, Cigar Humidor Box with Built-In Boveda Humidity Control - Black
Posted by: BD$$
from Pa
Verified Purchase:Yes
I have the 250 and 500 and both cant keep temp and my both units humity is all over the place. My box humidor works better than these. Im looking for another brand to buy
Response from NewairBy Newair, Customer Service, September 23, 2026
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Chrisj
from Riverside California
Verified Purchase:Yes
It will not get humidity over 60%. I have tried different methods and can’t make it work. I would not recommend this product for the price.
Response from NewairBy Newair, Customer Service, August 4, 2026
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: Gabriel
from Indiana
Verified Purchase:Yes
Temperature is not dropping down to set temp. Ambient temp in room is 72 set it to 69 temperature reading is marking 76. Have it stored with plenty of room in all sides.
Response from NewairBy Newair, Customer Service, August 5, 2026
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Customer Rating
4
Functions well but doesn't offer customization
on April 23, 2026
Posted by: Wade B
from Florida
I have had the unit for a couple of months & wanted to wait to see if it functioned as advertised. The humidor has worked perfectly with temp & humidity being spot-on @ 69 degrees & 65% humidity. The only reason I did not give it 5 stars is that Newair does not offer a shelf/drawer to rep-lace the large bottom drawer. I suspect the single large drawer was added so the company can advertise the unit as a 500-count humidar. I do not order boxes of cigars & the tall drawer is a complete waste of space. There is a built-in rail on the unit to accommodate a shelf/drawer & I cannot see why Newair does not offer its customers the opportunity to customize the unit to their satisfaction as the top shelves/drawer does not fit the lowest rail.
Written by a customer while visiting Newair
Posted by: KevinT
from Kingston PA
Verified Purchase:Yes
Perfect upgrade for those who ready to move up. Great Humidor
Written by a customer while visiting Newair
Customer Rating
5
Man Cave necessity!
on December 30, 2025
Posted by: The Lawn Review
I've been using this Humidor in my new cigar and whiskey lounge (converted Shed to Man Cave - I highly recommend). It has worked well in keeping the Cigars at the sweet spot for humidity and is reliable and trustworthy. This is a must have for any man cave!
Written by a customer while visiting Newair
Posted by: Larry B.
from Denver, North Carolina
Verified Purchase:Yes
This is an excellent humidor. It maintains the temperature to which it is set, and the humidity remains constant. The shelves smell of cedar and are easily loaded with cigars. The door seals tightly and is easily opened and closed. Would I purchase this humidor again? Absolutely. It works as advertised, although I found a better result adding 4 Boveda 320 humidity packs.
Written by a customer while visiting Newair
Customer Rating
3
OverPriced
on November 22, 2025
Posted by: Fredo
from Park Ridge illinois
For the price point I was expecting better quality craftsmanship from the fake stainless steel exterior poor quality shelves and design for actual cigar storage and maintenance definitely doesn't hold 500 cigars and only has 2 fans on the upper part of the unit
Written by a customer while visiting Newair