Customer reviews from Newair
NewAir - Boveda Electric Cigar Humidor - Black
Average customer rating
4.1
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
11
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
2
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for NewAir - Boveda Electric Cigar Humidor - Black
Customer Rating
4
Good humidor but has it's quirks
on October 28, 2023
Posted by: Supremo Tabako
from Los Angeles
Verified Purchase:No
Great humidor but needs work. Overall finish of wood is rough. Pegs are super tight. Newair says 3x 60g Boveda packs work but Boveda's website & Newair's manual suggests 5x 320g packs. Solid 4/5 stars
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH500SSB0-BV. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NCH500SSB0-BV. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Mixed feelings
on June 13, 2024
Posted by: Sensei
from Denver CO
Verified Purchase:No
You gotta give NewAir credit for thinking outside the box with the NewAir x Boveda 500 Count Electric Cigar Humidor, offering a more polished take on the makeshift wineador by offloading the humidification portion to Boveda and the brand's beloved two-way humidity packs. However, an alternative take could see this as something of a solution in search of a problem, being too expensive for Joe Sixpack yet lacking the premium accoutrements (humidification, heating, ball-bearing shelf slides) that might help justify shelling out nearly a grand. If you fall in between these two camps-perhaps you want the aesthetic of a polished humidor in your personal lounge and don't want to fuss with the DIY or have a need for heating or self-regulating humidification-then this may be for you.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Written by a customer while visiting Newair
Customer Rating
3
OverPriced
on November 22, 2025
Posted by: Fredo
from Park Ridge illinois
For the price point I was expecting better quality craftsmanship from the fake stainless steel exterior poor quality shelves and design for actual cigar storage and maintenance definitely doesn't hold 500 cigars and only has 2 fans on the upper part of the unit
Written by a customer while visiting Newair
Customer Rating
4
Love all my Newair humidors
on November 15, 2023
Posted by: Cigar_nj
from New Jersey
Verified Purchase:No
I have had 2 other humidors by Newair making this one my third. And like the rest, the are exceptional all holding humidity and temperature. I really like the small storage shelf on the bottom for whatever you want to put in there. Cigar, cutters, etc. The peg system is pretty cool and makes it stand out from the other humidors on the market. However, the pegs themselves are a bit difficult to install. Some sand paper will do the trick though. The motor inside is nice and quiet and I like the new lock setting feature. All in all, this is another humidor from Newair and Boveda that's worth having.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 4-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 4-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1
Definitely needs to be seasoned. Poor customer service
on October 31, 2023
Posted by: BN
from New York City
Verified Purchase:No
I purchase the brand new 500 Count Boveda humidor and called customer service for help. We got disconnected and no call back even though I registered the product and they had my callback info. Every ad I saw and even in the owners manual that came with the humidor said "no seasoning necessary" the humidor is NOT ready to go as the manual and advertising stated. When I called the customer service rep said you DO have to wipe the shelves down with distilled water and season the humidor. I'm an avid cigar smoker and know the importance of seasoning. I knew it was too good to be true. I waited for months for this to come out and disappointed in the overall product and advertising.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
I am sorry for the confusion on this. Our agent was mistaken, as this was new product for us and a new requirement they were not fully up to speed on the fact that these units indeed do not need to be seasoned. This was based on testing with both Newair and Boveda.
I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
I am sorry for the confusion on this. Our agent was mistaken, as this was new product for us and a new requirement they were not fully up to speed on the fact that these units indeed do not need to be seasoned. This was based on testing with both Newair and Boveda.
I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
I hope you are enjoying the unit as we have gotten great feedback for many owners of this unit. If not please do not hesitate to reach out to us.
Written by a customer while visiting Newair
Customer Rating
5
Perfect Collaboration with only a few minor quirks.
on November 7, 2023
Posted by: Tony
from Texas
Verified Purchase:No
It's very easy to see why the cigar community was anxiously awaiting the release of the collaboration between two of the most trusted names in the cigar community. The Newair x Boveda NCH500BS00 is a world class humidor and the first of its kind. I love Boveda packs as they offer the absolute most ease-of-use for any humidity option on the market. Add them, and check them every so often for dryness. Replace when dry. It doesn't get easier than that. Marry that up with the superior build quality that Newair is known for and you easily have one of the best humidors on the market. I love that Newair has been so invested in not only temperature control, but also humidity control where they are constantly stepping their game up. Look, your cigars are an investment. Don't skimp and make sure you protect them.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV . We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV . We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Boveda and Newair, Yes, Please!
on December 25, 2023
Posted by: Cigar Titan
from CA
Verified Purchase:No
Love this Humidor. The unit itself is top quality. I love the space for the Boveda packets and plenty of storage for my cigar collection. If you're looking to up your cigar game, look no further!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Great Collaboration from two great brands!
on November 13, 2023
Posted by: Mike
from Sacramento, CA
Verified Purchase:No
This collaboration offers a great storage solution for hobbyists. I really enjoy the sleek look, the Boveda pack holders, and the touch screen display. The cooling system is really quiet, which is a plus! Theres plenty of storage to not only store singles, but boxes as well. I think the pegging system was a great idea for customization, but the pegs themselves were a little difficult to install.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 4-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 4-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair