Best Buy - NewAir - Boveda Electric Cigar Humidor - Black customer reviews - product reviews

Customer Rating

2

Terrible at keeping humidity levels constant

on August 4, 2024

Posted by: Sm

from Chicago

I've had mine since they were released and it is a nightmare to keep humidity levels in check when it's plugged in. I have 4 boveda bricks and 4-5 smaller packs in there at all times and still can't keep humidity above 60. I'm even running 84% seasoning packs at times and they will be dried out in no time

No, I would not recommend this to a friend.

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service

Written by a customer while visiting Newair

Customer Rating

1

Absolute Junk

on July 20, 2024

Posted by: Angry Customer

from Pittsburgh

Arrived damaged. Humidity plunges when unit is plugged in. Do not even think about buying this.

No, I would not recommend this to a friend.

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care

Written by a customer while visiting Newair

Customer Rating

3

Mixed feelings

on June 13, 2024

Posted by: Sensei

from Denver CO

You gotta give NewAir credit for thinking outside the box with the NewAir x Boveda 500 Count Electric Cigar Humidor, offering a more polished take on the makeshift wineador by offloading the humidification portion to Boveda and the brand's beloved two-way humidity packs. However, an alternative take could see this as something of a solution in search of a problem, being too expensive for Joe Sixpack yet lacking the premium accoutrements (humidification, heating, ball-bearing shelf slides) that might help justify shelling out nearly a grand. If you fall in between these two camps-perhaps you want the aesthetic of a polished humidor in your personal lounge and don't want to fuss with the DIY or have a need for heating or self-regulating humidification-then this may be for you.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.

Written by a customer while visiting Newair

Customer Rating

5

Major upgrade!

on March 24, 2024

Posted by: Bespoke Unit - Carlos

from Portland, OR

Stunning humidor! It was packaged great and arrived in perfect condition. I LOVE the integrated Bodeva storage and storage spaces. It might be tight to keep boxes in but that is no problem for me!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV . We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV . We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

The best you can get!

on January 4, 2024

Posted by: D.T.

from Alabama

SO GOOD. This is easily the best humidor you can buy. It's obviously larger than a desktop wooden humidor, and is about the size of a wine cooler. But for its size, it holds a lot of cigars. I love the cedar racks and Boveda inserts. It holds a consistent temperature, and it circulates the air, which is ideal for humidifying cigars. Pound for pound, this is easily the best you can buy for the money. Highly recommended!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

Boveda and Newair, Yes, Please!

on December 25, 2023

Posted by: Cigar Titan

from CA

Love this Humidor. The unit itself is top quality. I love the space for the Boveda packets and plenty of storage for my cigar collection. If you're looking to up your cigar game, look no further!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

4

Love all my Newair humidors

on November 15, 2023

Posted by: Cigar_nj

from New Jersey

I have had 2 other humidors by Newair making this one my third. And like the rest, the are exceptional all holding humidity and temperature. I really like the small storage shelf on the bottom for whatever you want to put in there. Cigar, cutters, etc. The peg system is pretty cool and makes it stand out from the other humidors on the market. However, the pegs themselves are a bit difficult to install. Some sand paper will do the trick though. The motor inside is nice and quiet and I like the new lock setting feature. All in all, this is another humidor from Newair and Boveda that's worth having.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 4-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback. Thank you for choosing Newair.

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 4-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback. Thank you for choosing Newair.

Written by a customer while visiting Newair

Customer Rating

4

Great Collaboration from two great brands!

on November 13, 2023

Posted by: Mike

from Sacramento, CA

This collaboration offers a great storage solution for hobbyists. I really enjoy the sleek look, the Boveda pack holders, and the touch screen display. The cooling system is really quiet, which is a plus! Theres plenty of storage to not only store singles, but boxes as well. I think the pegging system was a great idea for customization, but the pegs themselves were a little difficult to install.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 4-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback. Thank you for choosing Newair.

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 4-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback. Thank you for choosing Newair.

Written by a customer while visiting Newair