Customer reviews from Newair
NewAir - x Boveda 500 Count Electric Humidor, Cigar Humidor Box with Built-In Boveda Humidity Control - Black
Average customer rating
3.7
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
12
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
5
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for NewAir - x Boveda 500 Count Electric Humidor, Cigar Humidor Box with Built-In Boveda Humidity Control - Black
Customer Rating
5
Good Product - Keep my cigars healthy.
on October 31, 2025
Posted by: flaurent
from San Diego, CA
Got this humidor ( or its ancestor) about 5 years ago. Still working well for me. I use RH beads to stabilze humidity and I installed a small computer fan to circulate the air as I noticed humidity was higher at the bottom than at the top.
Written by a customer while visiting Newair
Customer Rating
5
Excellent Humidor
on September 2, 2024
Posted by: Wolfie
from Ohio
Definitely an excellent humidor . Once it's seasoned and add the Boveda packs the X Boveda 500 will keep your cigars fresh and ready . Be sure to season and enjoy the great function of this great Humidor .
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NCH500SSB0. We are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NCH500SSB0. We are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Terrible at keeping humidity levels constant
on August 4, 2024
Posted by: Sm
from Chicago
I've had mine since they were released and it is a nightmare to keep humidity levels in check when it's plugged in. I have 4 boveda bricks and 4-5 smaller packs in there at all times and still can't keep humidity above 60. I'm even running 84% seasoning packs at times and they will be dried out in no time
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Customer Rating
1
Absolute Junk
on July 20, 2024
Posted by: Angry Customer
from Pittsburgh
Arrived damaged. Humidity plunges when unit is plugged in. Do not even think about buying this.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Mixed feelings
on June 13, 2024
Posted by: Sensei
from Denver CO
You gotta give NewAir credit for thinking outside the box with the NewAir x Boveda 500 Count Electric Cigar Humidor, offering a more polished take on the makeshift wineador by offloading the humidification portion to Boveda and the brand's beloved two-way humidity packs. However, an alternative take could see this as something of a solution in search of a problem, being too expensive for Joe Sixpack yet lacking the premium accoutrements (humidification, heating, ball-bearing shelf slides) that might help justify shelling out nearly a grand. If you fall in between these two camps-perhaps you want the aesthetic of a polished humidor in your personal lounge and don't want to fuss with the DIY or have a need for heating or self-regulating humidification-then this may be for you.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Written by a customer while visiting Newair
Customer Rating
5
Major upgrade!
on March 24, 2024
Posted by: Bespoke Unit - Carlos
from Portland, OR
Stunning humidor! It was packaged great and arrived in perfect condition. I LOVE the integrated Bodeva storage and storage spaces. It might be tight to keep boxes in but that is no problem for me!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV . We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV . We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
The best you can get!
on January 4, 2024
Posted by: D.T.
from Alabama
SO GOOD. This is easily the best humidor you can buy. It's obviously larger than a desktop wooden humidor, and is about the size of a wine cooler. But for its size, it holds a lot of cigars. I love the cedar racks and Boveda inserts. It holds a consistent temperature, and it circulates the air, which is ideal for humidifying cigars. Pound for pound, this is easily the best you can buy for the money. Highly recommended!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Boveda and Newair, Yes, Please!
on December 25, 2023
Posted by: Cigar Titan
from CA
Love this Humidor. The unit itself is top quality. I love the space for the Boveda packets and plenty of storage for my cigar collection. If you're looking to up your cigar game, look no further!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NCH500SSB0-BV. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair