Customer reviews from Masterlock.com
Master Lock - 1-9/16 in H X 1-3/16 in W Steel 3-Dial Combination Luggage Lock - Assorted
Average customer rating
1.1
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
10
0%of customers recommend this product.
(
0 out of
8)
Customer Reviews for Master Lock - 1-9/16 in H X 1-3/16 in W Steel 3-Dial Combination Luggage Lock - Assorted
Customer Rating
1
Terrible Unique Code Reset Function
on July 17, 2022
Posted by: Epic
from Texas
For people who have a hard time holding a pen that depresses a button while simultaneously rotating tiny digits, this is a terrible lock. Literally just threw it away because I accidentally set a passcode and could not fix it.
Response from Masterlock.comBy Master Lock Customer Service, CS, July 17, 2022
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com
Customer Rating
1
Cute, but does not work!
on June 21, 2024
Posted by: TSA 007 Lock Fail
On my way to return it.
Response from Masterlock.comBy CS, June 26, 2024
We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
Written by a customer while visiting Masterlock.com
Customer Rating
2
Cute but AWFUL
on August 1, 2022
Posted by: WMBA
from Richmond, VA
Just bought a double pack of these locks. Easily set my combination (so I thought only to not be able to get it open for over 20-25 minutes). With hesitation, I reset the second lock and it was no problem.
Out of curiosity and reading the other review, I tried my first combination and the stupid lock open! Very frustrating but at least I didn’t lock my suitcase yet and I gave another day to practice before traveling,
Out of curiosity and reading the other review, I tried my first combination and the stupid lock open! Very frustrating but at least I didn’t lock my suitcase yet and I gave another day to practice before traveling,
No, I would not recommend this to a friend.
Response from Masterlock.comBy Master Lock Customer Service, CS, August 2, 2022
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Master Lock is committed to improving the user experience on all of our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088
Written by a customer while visiting Masterlock.com