Customer reviews from oklahomajoes.com
Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Average customer rating
3.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
39
4 Stars
6
3 Stars
5
2 Stars
9
1 Star
20
62%of customers recommend this product.
(
41 out of
66)
Customer Reviews for Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Customer Rating
1
on December 2, 2024
Posted by: Pete43
from Buckeye Arizona
Gender:Male
Length of ownership:6 months
Horrible quality
Pete’s pLess than 2 years and I will be throwing it away as I found another cover but the new one is well build and has a warranty that is reasonable. Like the other reviews my cover is brittle and has cracked plus a couple seams have broken away.
Pete’s pLess than 2 years and I will be throwing it away as I found another cover but the new one is well build and has a warranty that is reasonable. Like the other reviews my cover is brittle and has cracked plus a couple seams have broken away.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Alex, Customer Care, May 8, 2025
We're very sorry to hear that you had a poor experience. Our goal is to provide excellent service, and we clearly fell short. Please contact us at 1-800-318-7744, and we will work towards a resolution.
Written by a customer while visiting oklahomajoes.com
Posted by: Simon C.
from Dublin, Ireland
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
I got this for my Highland smoker as it has to live outdoors all year round. I live in Ireland so we get a lot of rain and BBQ's will deteriorate very quickly if not covered when not in use. My Highland smoker is very important to me so I want to look after it. This cover is very nicely made out of a heavy duty material and fits the Highland smoker very well. It is properly waterproof and rain just beads off it. I have a cover for one of my other grills (not Oklahoma Joe's) which is made out of the same material and I have had for 5 or 6 years without any problems. The cheaper plastic covers get brittle when left outdoors but I think this one will last a long time. There are hook & loop (velcro) ties at both ends of the cover to help secure it in place, the ones at the food chamber end are fine but the ones at the firebox end are too high up on the cover, they are above the mid-point of the firebox so wind can get under the cover and lift it off. A nice enhancement of the cover would be to fit metal eyes at the bottom corners so that it can be secured to the bottom tray with short bungee cords. I fitted these myself and now the cover is much more secure.
I would recommend this to a friend!
Written by a customer while visiting oklahomajoes.com
Customer Rating
2
Brittle, lasted one season, no longer usable
on March 22, 2025
Posted by: DanInMich
Lasted one winter. Lots of holes now, remainder is too brittle to use for a second season. Going to just use a disposable blue tarp for winters going forward.
Response from oklahomajoes.comBy Alex, Customer Care, May 15, 2025
"Thank you for your review. We’re sorry to hear that we fell short of your expectations. We would be happy to discuss how we can improve your experience. Please give us a call at 1-800-318-7744 at your convenience."
Written by a customer while visiting oklahomajoes.com
Posted by: Ian C
from Amherst VA
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
Made the same as the one I bought 4-5 years ago. Only thing that killed the previous one was ice sliding off of my roof and damaged it.
I would recommend this to a friend!
Written by a customer while visiting oklahomajoes.com
Posted by: pcdude40
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
This was a replacement cover as the other one had gotten weather worn. Lasted about 2 yrs.
I would recommend this to a friend!
Written by a customer while visiting oklahomajoes.com
Posted by: Miracleman180
from Milton Florida
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
This cover is perfect. Heavyduty material, awesome fit and on sale. I couldn't have asked for anything better.
I would recommend this to a friend!
Written by a customer while visiting oklahomajoes.com
Customer Rating
2
Not a well thought through design and material.
on April 18, 2025
Posted by: Wha?
from Buffalo N.Y.
Gender:Male
Length of ownership:6 months
I've had this cover and entering my third season. At the end last season I pulled the cover off to use the grill and it ripped. The cover had become brittle, faded and started to tear up. I don't want to be investing in covers every two years! That drives the overall cost of my grill up. That means with the grill deteriorating just because of normal wear and tear, I'm still investing money in it. That is an unworkable situation. That cover should last for the life of the grill. Although it looks like the company has changed the material that the cover is made from?
Response from oklahomajoes.comBy Alex, Customer Care, May 15, 2025
"Thank you for sharing your thoughts. We regret that we didn’t fully meet your expectations. We would appreciate the opportunity to address your concerns and make things right. Please contact us at 1-800-318-7744 to discuss further."
Written by a customer while visiting oklahomajoes.com
Posted by: JohnM
Verified Purchase:Yes
I like the fabric. Its not the plastic type. Only time will tell on how long it lasts.
Written by a customer while visiting oklahomajoes.com