Customer Reviews for Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Customer Rating
2
Brittle, lasted one season, no longer usable
on March 22, 2025
Posted by: DanInMich
Lasted one winter. Lots of holes now, remainder is too brittle to use for a second season. Going to just use a disposable blue tarp for winters going forward.
Response from oklahomajoes.comBy Alex, Customer Care, May 15, 2025
"Thank you for your review. We’re sorry to hear that we fell short of your expectations. We would be happy to discuss how we can improve your experience. Please give us a call at 1-800-318-7744 at your convenience."
Written by a customer while visiting oklahomajoes.com
This cover is perfect. Heavyduty material, awesome fit and on sale. I couldn't have asked for anything better.
I would recommend this to a friend!
Written by a customer while visiting oklahomajoes.com
Customer Rating
2
Not a well thought through design and material.
on April 18, 2025
Posted by: Wha?
from Buffalo N.Y.
Gender:Male
Length of ownership:6 months
I've had this cover and entering my third season. At the end last season I pulled the cover off to use the grill and it ripped. The cover had become brittle, faded and started to tear up. I don't want to be investing in covers every two years! That drives the overall cost of my grill up. That means with the grill deteriorating just because of normal wear and tear, I'm still investing money in it. That is an unworkable situation. That cover should last for the life of the grill. Although it looks like the company has changed the material that the cover is made from?
Response from oklahomajoes.comBy Alex, Customer Care, May 15, 2025
"Thank you for sharing your thoughts. We regret that we didn’t fully meet your expectations. We would appreciate the opportunity to address your concerns and make things right. Please contact us at 1-800-318-7744 to discuss further."
Written by a customer while visiting oklahomajoes.com