Customer reviews from oklahomajoes.com
Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Average customer rating
3.4
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
38
4 Stars
6
3 Stars
5
2 Stars
9
1 Star
20
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for Oklahoma Joe's - Black Grill Cover For Oklahoma Joes Highland Offset Smoker
Customer Rating
2
Won't last long
on May 20, 2021
Posted by: Anonymous
from Kansas City
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
If you buy one, be prepared to buy another after a couple years. Gets very brittle and is a waste of your money
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, May 24, 2021
We're very sorry to hear this. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to best assist.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Cheap cover
on February 16, 2021
Posted by: Tad36
from Lakeland , Fl
Gender:Male
Length of ownership:6 months
Cover last less than a year . Brutal and tears very easily . Would like to see a better material use for this product .
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy SME, January 8, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Extremely Poor Quality
on February 9, 2023
Posted by: NateLCord87
from Texas
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I’ve only had my cover for approximately 1 year maybe 2 and it is falling apart. It does not handle multiple seasons of weather. Poor quality fabric which begins to deteriorate within only a couple years. Very disappointed.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, February 13, 2023
We're very sorry to hear of the frustrations. We value you as an Oklahoma Joe's customer and want you to be able to protect your smoker. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we'll be able to look into this and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
3
Paper like material. Easily damaged.
on May 6, 2023
Posted by: britt.mac
from Virginia Beach, VA
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
The overall material and quality will cause the cover to more than likely deteriorate over time when exposed to the elements. Our cover is maybe 2 years old and was damaged this past October 2022. The hole has since tripled in size.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Total junk!!!
on June 9, 2023
Posted by: volleyman
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Extremely brittle material. Lasted less than a year before it started ripping in the wind. Called OKC, they said 30 days warranty. What a joke! Save your money DO NOT buy this junk!
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Posted by: GTcooks
from Broken Arrow OK
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
A great product to cover my favorite outdoor toy. Looks great, sturdy and protects the grill. Very affordable compared to other cover brands.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 15, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Posted by: Anonymous
from Seattle
Gender:Male
Length of ownership:1 year or longer
Verified Purchase:Yes
This was a replacement from the original which succumbed the outside critter attacks. It worked quite well. It did harden with age, but I'm sure the Seattle area's near 9 montbs of rain contributed.
I have subsequently, put an extension on the exhaust stack pipe which will have to be removed for the raining season.
It would be cool if that had size options on the cover that could be interchanged with different stacks, but probably not feasible when the retooling is considered.
Obviously, I'm happy because i purchased the original again. It's a good way to protect your grill. Really Oklahoma Joe's think about switchable stack covers, or I'll have to spend 5 minutes removing the mod every year, the horror the horror, lol.
I would recommend this to a friend!
Response from oklahomajoes.comBy Stacy, SME, June 25, 2024
Thank you for your feedback it is truly appreciated.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Poor Quality
on August 15, 2020
Posted by: cheftomf
from Knoxville TN
Gender:Male
Length of ownership:6 months
Looks and fits great but the material is so brittle that after about a year the cover rips and tears just taking it off the grill. I’m patching it with duct tape until I can find a different brand that fits. I might just get a tarp. Price matches the quality on this one.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy SME, January 5, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com